Hello, I want to cancel my Parallels Desktop subscription, but I'm having trouble doing so. When I go to my dashboard page, I don't see my subscription at all. Instead, it says that my license key isn't associated with my account. Because of this, I can't view or manage my subscription, let alone cancel it. Could someone from support please assist me with this issue? I need it canceled as soon as possible! Thank you, Luana
Hello, Thank you for the provided feedback. We have sent you a private message, please check it and provide us with the requested information. Best regards!
i would like to cancel my subscription but instructions shown online to not match what i see on my account to manage subscriptions. Could someone assist me in the cancellation of my subscription.
Hello, Thank you for your message. As requested, we have cancelled the auto-renewal for your Parallels Desktop for Mac Pro Edition subscription with the license key ******-36QDWN. Thanks
Hello, Thank you for the provided feedback. We have sent you a private message, please check it and provide us with the requested information. Best regards!