Bluetooth Controller Unable to Connect

I have enabled the "Share Bluetooth devices with Windows" option as per the instructions, but my Bluetooth controller is not recognized in Windows 11 ARM. Steam also indicates that no controller is detected. Here are the troubleshooting steps I have taken so far:

1. Tested two controllers: Xbox One Wireless Controller and Switch Pro Controller--both failed to connect via Bluetooth.

2. Both controllers work fine in Bluetooth mode on the host machine (MacBook).

3. In macOS settings under "Privacy & Security" -> "Bluetooth", I have enabled access for Parallels Desktop and prl_client_app.

4. Connecting the controllers via USB works correctly.

5. Bluetooth connection works fine on another MacBook running Parallels Desktop 18.

6. Reinstalling Parallels did not resolve the issue.



System Information:

• MacBook Model: M4 Series

• macOS Version: 15.3.1

• Parallels Version: 20.2.1



Would appreciate any insights or potential fixes for this issue!

 

update:
It was resolved after reinstalling the system.