Blank Windows Screens in Parallels 11.1.3

Discussion in 'Windows Virtual Machine' started by DennisD1, Apr 9, 2016.

  1. DennisD1

    DennisD1 Member

    Messages:
    24
    Another Parallels update has hosed my Mac once again. I installed 11.1.3 and every dialog box and window in Win 10 is blank. And those that do load, show only a few words or letters. Obviously, I can't use it.

    How can I fix this? I swear this is the third update I've installed and all have hosed my Windows 10.
     
  2. Sasti@Parallels

    Sasti@Parallels Parallels Support

    Messages:
    272
    Hello DennisD1, We suggest you to check the following information on your Windows Virtual Machine's configuration :
    1. Go to 'Hardware'>'CPU and memory' and check if you have allotted enough memory(RAM) to the Virtual Machine. The minimum requirement for Windows 10 32-bit is 1 GB and Windows 10 64-bit is 2 GB.
    2. Also set the 'Hardware'>'Video' memory to a higher value in the recommended range.
    3. Start the Virtual Machine and reinstall Parallels tools, Actions->Reinstall Parallels tools.
    4. Restart the Windows 10 Virtual Machine.
    5. If the issue still persists, try changing the 'Resolution' option under 'Hardware'>'Video'.
     

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