Black Screen issues after 3170 upgrade

Discussion in 'Parallels Desktop for Mac' started by Peterker, Jun 2, 2007.

  1. Peterker

    Peterker Bit poster

    Messages:
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    Black Screen issues after 3188 upgrade

    I ahve a new IMAC & I am having issues a black screen appearing when I launch XP. This occured after I installed the 3188 upgrade. I took the advice of others and hit the Apple/F8 key when lauching the VM and got into safe mode. I tried to uninstall Parallel Tools and receive the following message: Please restart VM to complete the previous installation on Parallel Tools. You cannot proceed with upgrading/uninstall/install of parallel tools until you resstart the VM." So, I tried to do this BUT I always get the same error. Any suggestions on how to resolve ?:confused: :confused:
    http://forum.parallels.com/images/smilies/confused.gif
     
    Last edited: Jun 2, 2007

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