I had problem with power management setting, so first check your power management settings:
1) Open Device Manager.
2) Expand the Universal Serial Bus controllers branch tutuapp apk.
3) Double-click the first USB Root Hub device in the list, and click the Power Management tab. (If you see only one USB Root Hub device, that's fine)
4) Un-check the Allow the computer to turn off this device to save power checkbox, and click OK.
5) Repeat steps 3-4 for each USB Root Hub device in your list of Universal Serial Bus controllers.
Hope this will resolve your issue.
Last edited: Jan 17, 2019