I have tried to renew my license and received the message "A new link has been generated and sent to your email inbox. Be sure to check your spam folder if you can't find it" from buy.parallels. I have not received an e-mail and cannot use Parallels on my Mac. This is a time-sensitive issue.
Hello John, Thank you for your feedback. We have checked your account and found out that the renewal was successfully processed yesterday. Let us know if you require further assistance. Thanks
