After clicking "reset" I can't connect to internet

Discussion in 'Windows Virtual Machine' started by dreambig207, Apr 5, 2017.

  1. dreambig207

    dreambig207 Bit poster

    Messages:
    8
    Parallels was non responsive on shutdown, usually I force quit and have to restart the mac which never resulted in problems, but I read that a more official way was to click "reset" or "stop" the VM so I did this but now it can't connect to the internet anymore

    Tried reinstalling parallel tools
    Resetting Mac address
    Switched from shared networked to bridged back to shared - no luck

    What should I do?

    Thanks,
     
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,113
    Hi @dreambig207, please reinstall Parallels Tools, shut down Windows properly, restart the Mac. After that please do the following:
    1. Go to System Preferences > Sharing > Internet and turn off Apple Internet sharing;
    2. Please set Parallels Network Adapter to Shared networking;
    3. In Windows please open Network Connections, right-click LAN icon, find Local Area Connection properties, select Internet Protocol TCP/IP properties, open General Tab and select Obtain IP and DNS server addresses automatically checkboxes.
     
  3. dreambig207

    dreambig207 Bit poster

    Messages:
    8
    Hi,

    Thanks for the reply, in Network connections there is no LAN option - it's gone, what should I do?
     

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