After 11.1.0 Tools install, Windows crashes on restart

Discussion in 'Installation and Configuration of Parallels Desktop' started by JillA, Nov 17, 2015.

  1. JillA

    JillA Bit poster

    Messages:
    2
    I got the update and installed. Tools loaded and gave me the restart Windows prompt. On restart, got the "Blue Screen of Death.

    Running Windows 7 Home Premium, SP-1
     
    JillA, Nov 17, 2015
    #1
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,113
    Hi, we are aware of this issue and our development team is working on this. We will update you as soon as we have a fix for this.
     
    PaulChristopher@Parallels, Nov 18, 2015
    #2
  3. JuanC3

    JuanC3 Bit poster

    Messages:
    1
    With the same settings:
    Late 2009 iMac 27
    Running Windows 7 Home Premium, SP-1
    It happens the same:
    On restart, got the "Blue Screen of Death.
    Thanks,
     
    JuanC3, Nov 18, 2015
    #3
  4. vangrafhorst

    vangrafhorst Bit poster

    Messages:
    3
    Ok, we'll wait. MacBook Air mid 2015. W 7 Home premium SP-1.

    Joris
     
    vangrafhorst, Nov 18, 2015
    #4
  5. Dhruba@Parallels

    Dhruba@Parallels

    Messages:
    747
    Hi all, please subscribe to this KB article for further update.
     
    Dhruba@Parallels, Nov 18, 2015
    #5

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