Adobe Acrobat DC not working with Parallels windows Desktop

Discussion in 'Parallels Desktop for Mac' started by LindseyN, Mar 4, 2022.

  1. LindseyN

    LindseyN Bit poster

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    I am able to download Acrobat, but when I try to open the program or open a document for the program nothing pops up except for the icon in the windows bar at the bottom of the screen. When I try to exit out of the program through the only visible icon it doesn't close and I can only get it to close by restarting my windows desktop.
    I have already tried uninstalling it and reinstalling it. I have also uninstalled and reinstalled both windows and parallels. I have the most up-to-date mac software (Monterey 12.2) and my parallels software is also up to date.
     
    AdrienneG and KenK16 like this.
  2. KenK16

    KenK16 Bit poster

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    I cannot the Acrobat Pro DC application under parallels on Macbook with M1 processor. Might be due to ARM and x86 emulation compatibility issues.
     
  3. AdrienneG

    AdrienneG Bit poster

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    DId anyone figure this out? I'm having the same issue. I get an Error: 71, which doesn't exist, according to Adobe.
     
  4. LauraP5

    LauraP5 Bit poster

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    Same issue, please help!
     
  5. HristinaD

    HristinaD Bit poster

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    Hi all, I had the same issue. I fixed it in the following way. First, I downloaded from an official website where the downloader/installer started itself and finished the installation. So I could not open anything (similar to what @LindseyN posted here). I then deleted an app, went to adobe website and manually downloaded installation file (physically to my downloads folder (AcroRdrDC2200220191_en_US) and installed it again (previously deleted initially installed version). And now it worked
     
  6. RohanC

    RohanC Bit poster

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    Friends - took me a while to figure out, but you need to specifically download the 32-bit version of Adobe Acrobat Reader for it to work on the parallel vm, due to the ARM thingy.
     

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