Activation not possible because key is already registered

Discussion in 'General Questions' started by FritzR, Sep 13, 2018.

  1. FritzR

    FritzR Bit poster

    Messages:
    3
    Hi all. I need help because it's impossible to activate my Parallels Desktop 13. I always get the following error, whether I try to activate in the program or add the key to my online account.
    "Unable to perform the operation. This license key is associated with another Paralells account. Please sign in using this account and try again."
     
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,113
    Hi @FritzR, thanks for reaching out! Please check your private message and reply us the license key we will help on that!
     

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