Activation key problems - 5 days now

Discussion in 'Parallels Desktop for Mac' started by yojibee, Jun 12, 2007.

  1. yojibee

    yojibee Bit poster

    Messages:
    6
    Hello,

    I am slowly loosing my patience here...I haven't been able to work the last 5 days.

    Last week I downloaded build 4124, and suddenly I wasn't able to activate Parallels anymore, eventhough I had bought Parallels with free upgrades. ("The activation key cannot be used with the current version of the Parallels Desktop!")
    So I sent an email to [email protected] and received an answer saying that because of great interst there were some technical problems with the server.
    The solution was simple; because working in Parallels was crucial for me all I had to do was to register on the website and get a temporary trial key until the problems got solved.
    But low and behold!!!....the same error message, also with the trial key.

    Since then I have downloaded the newest build 4128, I have written twice to support and also one private messge to Diana as stated in this thread:
    http://forum.parallels.com/thread10587.html

    ...and still no word, no help, no nothing!...

    Today I had to switch to VMWare and go through the hassle of installing all the software once again, and still there are so many files "stuck" in my Parallels image that I need to access.

    How long does it take to give me an activation key that works?
    This is not funny anymore...

    Regards,
    Anne Kathrine Petteroe
     

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