Activation Key No Longer Accepted After Logic Board Replacement

Discussion in 'Installation and Configuration of Parallels Desktop' started by Ryan10, Aug 5, 2016.

  1. Ryan10

    Ryan10 Bit poster

    Messages:
    1
    I've recently had my MacBook Pro in for service and the logic board was replaced. When I try to run Parallels Desktop 9 I'm prompted to enter my activation key however it keeps telling me I've exceed the maximum number of licenses.

    How can I fix this?
     
    Ryan10, Aug 5, 2016
    #1
  2. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,534
    Hi Ryan10,

    We have made changes, please try to activate now. If you are still unable to activate, please open Terminal from your Mac and execute this command:
    prlsrvctl activate-license-online

    Thanks,
    Ajith M.
     
    Ajith1, Aug 5, 2016
    #2

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