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Problem resolved Thanks for all your comments. The problem has been resolved - it was OSX's firewall that was causing the problem. Making sure...
thank you so much Patrick for that confirmation. Why couldn't Parallels tell me that? It's obvious that something's wrong if it's taking hours...
Patrick, I don't know anything about your problem but I'm relieved to hear that someone ran the Transporter program OK. Would you mind telling me...
I talked to parallels on the phone about this and they suggested I 'wait for a while longer'. It's now been 3 hrs 45mins. I tried to call again...
by the way I haven't suddenly changed sex; the product has now been registered so I'm now using the customer's registered email address
well it's great to see that this is such a busy helpful forum. Third attempt today; still watching the 'collecting information' message; still...
