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Hello, Thank you for your posts. Please note that our team is already investigating this issue. Kind Regards, Parallels Team
Hello, Please note that the issue is already being investigated internally. Kind Regards, Parallels Team
Hello, Please note that the Parallels virtual machine is stored as a .pvm file on your Mac and if this .pvm file is included in your Time Machine...
Hello, Thank you for your post. The reason that it shows a higher storage space usage could be due to the presence of Snapshots for the virtual...
Hello, Thank you for your comment. Can you please check here for any errors: 1. Initiate an update attempt. 2. Go to Event Viewer in Windows 11....
Hello, Thank you for your comment. Please note that in Parallels Desktop 26, Shared Bluetooth functionality was deprecated, meaning that the...
Hello, Thank you for your post. It is possible to transfer your existing licence and use it on a new Mac. You can find more information in this...
Hello, Thank you for your post. It is possible to move the virtual machine to an external drive and run it from there. But please note that we...
Hello, We have created a ticket for you and will be reaching to you via email. Kind Regards, Parallels Team
Hello ylluminate, Thank you for your post. We will be getting in touch with you via the support ticket you have opened so we can further discuss...
Hello, Can you please confirm if the issue is only affecting existing virtual machines after updating to Tahoe, or if the issue is also observed...
Hello David, We have created a ticket for you and will be following up through the ticket to further investigate the issue. Regards, Parallels Team
Hello Ivan, We have created a ticket for you and have reached out to you to collect further information to investigate this issue further....
Hello, Thank you for your post. The Parallels Desktop Pro Upgrade subscription gives you a lower price for the first year, after that the price...
Hello, Thank you for your post. We have created a ticket for you and will be contacting you shortly. Regards, Parallels Team
Hello, thank you for your post. We have located the ticket you created, and we will be reaching to you via this ticket. Regards, Parallels Team
Hello, Thank you for reporting this issue. We have created a ticket for you and will be reaching out via email to further assist you. Regards,...
Hello, Thank you for your feedback. In order for us to assist further, we need some more information. Can you please share with us a screenshot of...
Hello, We see that you have opened a ticket for the above and would like to inform you that we have sent you a new email in regard to the...
Hello, We have emailed you regarding your request. Regards
