Search results

Hi! Please contact tech support through my.parallels.com so we can log a formal request on behalf of your organization. :)

It's on the internal issue tracker of our development team. If you're an existing customer, I highly encourage you to reach out through my.parallels.com . That way, we know which customers are actually looking forward to this feature. One of the factors we do keep in mind, is the number of...

What exactly do you mean? The SSL certificate should include the host header / FQDN of your Parallels Secure Workspace environment. There are no special requirements.

This is done automatically as a performance tweak. There's currently no option to override this behavior. If you are an existing customer, please raise a feature request through my.parallels.com so we can add your company as an interested party to this feature request.

On the Parallels Secure Workspace virtual machine, we receive a print job. So this "print data" gets converted into a PDF. The Virtual Printer that is visible in sessions, uses the Microsoft Print to PDF driver; or it can alternatively use the Microsoft XPS Document Writer Driver. If those...

Please note that the above has nothing to do with Parallels Secure Workspace?

You're probably not referring to the "Parallels Secure Workspace" product. Are you perhaps a Parallels Desktop user?

Based on your description: can you confirm you bought the "Parallels Secure Workspace" product? Currently, it would mean you bought a license for 20 users? Or did you mean to post in the Parallels Desktop forum? Where did you buy the license?

Are you sure this is related to Parallels Browser Isolation?

It's indeed a good idea. We have a similar feature request in the backlog. If you didn't reach out through the official support ( my.parallels.com > Support ), please do so. Then we can add your organization as an interested customer, and inform you if/when it gets implemented.

Parallels Secure Workspace doesn't have any software running on the session host. Therefore, the product itself is not able to intercept when a user clicks on a link in the remote session.

Ah, the navigation pane. Thanks for elaborating on this. :)

What do you mean with "status bar"?

What kind of errors are you trying to follow up live?

Is there a functional reason for which you'd like to hide the languages?

Can you explain in more detail what you mean? Are you talking about a user who is accessing Outlook or PDF (or anything else) in a remote session? And then when they click on a link, you'd like to have them open it on their own device?

It's not possible, but we have a feature request in the backlog for this. If you are an existing customer, please raise a support ticket through my.parallels.com so we can add your details.

You need to import your users under "Label Management"; or alternatively ask the users to sign in.

Please note that the RDP protocol itself is not designed for these kind of applications. Parallels Secure Workspace also needs to convert the RDP protocol to stream over a WebSocket. The performance will depend a lot on the application, screen updates, your hardware infrastructure and the...

Please note that you can use "System Message" ( https://download.parallels.com/awg/latest/docs/en_US/PSW-Admin-Manual.pdf?#page=48 ) to show a global message. It will be visible for everyone though.