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Hello @Yu-HsuanL We have successfully disabled the auto-renewal on your subscription. You will not incur any further charges. Regards
Hello @ae6dx, We have created a support ticket on your behalf and sent you an email with further details at a*****1@***il.com (the asterisks have...
Hello @DavidI9, We have created a support ticket on your behalf and sent you an email with further details at d****@gr***m***er.com (the...
We observed that you encountered the error message "The Secure Boot Feature prevented the operating system from starting" when attempting to...
Hello @RichardG17 , Thank you for reaching out. We have created a ticket to assist you with these issues and will contact you at...
Hello @DigitalF3 and @JoshuaV3 , Please note that the renewal of your existing Parallels Desktop subscription was unsuccessful because the...
Hello @AndrewSamraj , The Parallels Engineering team has completed comprehensive performance and compatibility testing of Parallels Desktop on...
Hello @AndreaB22 , The update is being released gradually, which may be why it is not yet appearing on your side. However, Parallels Desktop...
Hello @JuanGuapo, Thank you for bringing the remaining services after quitting Parallels Desktop to our attention. We have created a support...
Hello @KalenE, Thank you for bringing the mouse issue to our attention. We have raised a support ticket on your behalf and kindly ask that you...
Hello, Thank you for reaching out. We kindly ask that you submit a support ticket using the steps in the following link:...
Hello @ChristellaL, Thank you for reaching out. We kindly ask that you submit a support ticket using the steps in the following link:...
Hello @Jaapv2, Permanent licenses are not renewable. Additionally, permanent licenses include email support for 24 months from the Parallels...
Hello @AndrijS, Thank you for your feedback. After checking on our side, we can confirm that Order 527049441 was successfully refunded on...
Hello @JustinM22, Thank you for reaching out. We kindly ask that you submit a support ticket using the following link:...
Dear IkhsanR, We would like to inform you that we have followed up with you via email under ticket 5545181 (ticket 5545278 has been merged into...
Hello @CharlieG2 , To help us better understand the issue, please provide the following: 1. A screenshot of the fill code pop-up (you may censor...
