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Hello, We made some changes on our end. As such, kindly check if you can now activate your Parallels Desktop 15 license. Please make sure to...
Hello, We have made some changes on our end. As such, please check if you are now able to activate your Parallels 18 license. Thank you!
Hello, We have created #56***97 with our Support team to assist you further. You may check your mailbox for further communications. Thank you!
Hello, Thank you for your post. Kindly note that Parallels Desktop 18 is not compatible to run on a macOS 26 (Tahoe). You may learn more from the...
Hello @AnatolyA , We have created ticket #56***83 with our Support team to assist you further. Kindly check your mailbox for more details. Thank you.
Hello @NadrijelG , We have sent you a private message for more details. Kindly check and let us know. Thank you.
Hello, Thank you for your feedback. We have created a ticket #55***53 to assist you further. Kindly check your mailbox for more information. Thank...
Hello, Thank you for reaching out to us regarding refund requests for your Parallels Desktop subscription. We understand your concerns and want...
Hello @michaelc98, Thank you for your message. From what we could see, you have tried activating the license on a device running macOS 26. Please...
Hello, From what we observe, you have subscribed to a 14-day trial for the online store version - Parallels Desktop 26. As such, please note that...
Hello, Thank you for your feedback. Could you please try using your Upgrade key and when prompted to enter a previous key, please use...
Hello, Thank you for reaching out to us. We understand your concerns and want to help resolve any issues you experienced. To better assist you,...
Hello @VolkanC3, We have created a ticket #55***19 to investigate further. You may check your email shortly for more details. Thank you!
Hello Alexander, We have done the needful to assist you with your request. Thanks!
Hello, Kindly note that this issue has been fixed in the latest released update, Parallels Desktop 26.1.1. You may use this link to download the...
Hello, Please note that this is a known issue and it is currently being investigated by our Development team. As a workaround, we would recommend...
