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  1. Avinash Bundhoo
    Post

    No support on contact number

    Hello, Thank you for reaching out. In order to obtain phone/chat support, please raise a support ticket using the steps below: 1. Sign in to...
    Post by: Avinash Bundhoo, Aug 3, 2026 at 3:20 AM in forum: Installation and Configuration of Parallels Desktop
  2. Avinash Bundhoo
    Post

    Automatic renewal & refund

    Hello, Thank you for reaching out. For all refund requests, please raise a support ticket using the steps below: 1. Sign in to your Parallels...
    Post by: Avinash Bundhoo, Aug 3, 2026 at 3:20 AM in forum: Licensing and Activation
  3. Avinash Bundhoo
    Post

    How can I transfer my activation key to another account?

    Hello. Thank you for reaching out. Please check your personal message inbox, and reply to us at your convenience. Thank you!
    Post by: Avinash Bundhoo, Aug 3, 2026 at 3:17 AM in forum: Parallels Desktop on a Mac with Apple silicon
  4. Avinash Bundhoo
    Post

    Charged on Cancelled Subscription

    Hello, Thank you for reaching out. For all refund requests, please create a ticket and the support team will furthr assist. In order to obtain...
    Post by: Avinash Bundhoo, Jul 13, 2026 in forum: Licensing and Activation
  5. Avinash Bundhoo
    Post

    Refund request

    Hello, Thank you for reaching out. For all refund requests, please create a ticket and the support team will furthr assist. In order to obtain...
    Post by: Avinash Bundhoo, Jul 13, 2026 in forum: Licensing and Activation
  6. Avinash Bundhoo
    Post

    Refund request

    Hello, Thank you for reaching out. For all refund requests, please create a ticket and the support team will furthr assist. In order to obtain...
    Post by: Avinash Bundhoo, Jul 13, 2026 in forum: Licensing and Activation
  7. Avinash Bundhoo
    Post

    Windows 11 VM on Parallels has broken virtual TPM.

    Hello SharedM, Thank you for reaching out. We have created dedicated support tickets for you so we can investigate this further. Thanks
    Post by: Avinash Bundhoo, Jul 8, 2026 in forum: Windows Virtual Machine
  8. Avinash Bundhoo
    Post

    Windows 11 VM on Parallels has broken virtual TPM.

    Hello Andrew, Thank you for reaching out. We have created dedicated support tickets for you so we can investigate this further. Thanks
    Post by: Avinash Bundhoo, Jul 2, 2026 in forum: Windows Virtual Machine
  9. Avinash Bundhoo
    Post

    Parallels subscriptions not showing up in my parallels account

    Hello, Thank you for reaching out. Please provide the Cleverbridge reference number for further investigation. If you are referring to Reference...
    Post by: Avinash Bundhoo, Jun 18, 2026 in forum: Licensing and Activation
  10. Avinash Bundhoo
    Post

    purchased wrong version (upgrade not full)

    Hello, Thank you for reaching out. In order to obtain a refund, kindly follow the steps below to create a support ticket: 1. Sign in to your...
    Post by: Avinash Bundhoo, Jun 18, 2026 in forum: Licensing and Activation
  11. Avinash Bundhoo
    Post

    Search for my license

    Hello, Thank you for reaching out. Please provide the Cleverbridge reference number and we will send you the license details. Thanks
    Post by: Avinash Bundhoo, Jun 17, 2026 in forum: Licensing and Activation
  12. Avinash Bundhoo
    Post

    Automatic Renewal - refund

    Hello @RichardQ, Thank you for reaching out. We have assisted with your query via ticket number 5743865. Should you have any queries related to...
    Post by: Avinash Bundhoo, Jun 17, 2026 in forum: Parallels Desktop on a Mac with Apple silicon
  13. Avinash Bundhoo
    Post

    Unable to access information to deactivate "auto-renew"

    Hello John, Thank you for reaching out. Checking your account with email address jud*****sh@g****.com , we can find only a permanent license for...
    Post by: Avinash Bundhoo, Jun 17, 2026 in forum: Licensing and Activation
  14. Avinash Bundhoo
    Post

    Still being charged after cancellation

    Hello, Thank you for reaching out. Our team has replied to your query via the ticket number 5744625 ana awaiting your response. Thanks
    Post by: Avinash Bundhoo, Jun 17, 2026 in forum: Licensing and Activation
  15. Avinash Bundhoo
    Post

    How do I get customer service???

    Hello, Thank you for reaching out. Do you have a ticket number, please? We checked your current email address and could not find any ticket. In...
    Post by: Avinash Bundhoo, Jun 17, 2026 in forum: Licensing and Activation
  16. Avinash Bundhoo
    Post

    Unauthorized Charge After Subscription Cancellation!

    Hi, Thank you for reaching out! To better assist you, please open a support ticket through our Support Portal. Our team will be happy to look...
    Post by: Avinash Bundhoo, Jun 15, 2026 in forum: Licensing and Activation
  17. Avinash Bundhoo
    Post

    YouTube video not working

    Hello, The reported issue concerning YouTube video downloads has been successfully resolved. Kindly attempt the download once more and confirm...
    Post by: Avinash Bundhoo, Jun 5, 2026 in forum: Parallels Toolbox for Mac
  18. Avinash Bundhoo
    Post

    Unable to download audio and video from youtube

    Hello, The reported issue concerning YouTube video downloads has been successfully resolved. Kindly attempt the download once more and confirm...
    Post by: Avinash Bundhoo, Jun 5, 2026 in forum: Parallels Toolbox for Mac
  19. Avinash Bundhoo
    Post

    parallels toolbox can't download video from youtube

    Hello, The reported issue concerning YouTube video downloads has been successfully resolved. Kindly attempt the download once more and confirm...
    Post by: Avinash Bundhoo, Jun 5, 2026 in forum: Parallels Toolbox for Mac
  20. Avinash Bundhoo
    Post

    Video Downloads Not Working

    Hello, The reported issue concerning YouTube video downloads has been successfully resolved. Kindly attempt the download once more and confirm...
    Post by: Avinash Bundhoo, Jun 5, 2026 in forum: Parallels Toolbox for Mac
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