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Thanks for the info - For others who find this thread, if you have a new system, the following the downloading of the newest software should work...
Are you operating on an old MacOS? Myself and another user have the High Sierra 10.13.6 (that is the highest this old mac can install)
I also have the 10.13.6 OS High Sierra on an older Mac and my subscription is about the renew also. I'm glad I'm not the only one with an old Mac...
Thank you for the link - The older version didn't correct the inability to download the audio. I am getting the same message [ATTACH]
It isn't an actual error message, just a NOT symbol when I attempt to install. My OS is really old on a mac mini (mid 2011) - 10.13.6 - is this...
I might be out of luck - I looked for the minimum MAC OS in the documents for the Toolbox 6.0.2 but couldn't find anything. When I tried to...
I closed the Parallels Toolbox through the gear icon and "Quit Parallels Toolbox" and then re-launched it. I tried downloading either the video...
Thank you for checking that - I followed the steps to submit technical data and I sent the link in that as well as posting the error message I've...
Hello Parallels Team - obviously Youtube has changed something on their end that now prevents users of this software to capture video or audio...
