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Dear @ThomasH69 , Please note that to further investigate this issue, we have created a support ticket no 4*****3, and sent to your email:...
Dear @RonPop Thank you for reaching out. We have created a support ticket No 480***0, kindly check your inbox shortly for further instructions....
Dear @RichardS63 , To aid us in troubleshooting this further, please collect a technical report while the issue is being reproduced (click the...
Hello @GillesH , Thank you for reaching out to us. In an attempt to solve this issue, please perform below steps: (I) Disable Text formatting...
Hello @olivial1 , Thank you for reaching out to us. Unfortunately, we could not locate any license under your email: oli*****na3***@gmail.com;...
Hello @LucasC9 , Please check if Parallels Desktop has Full Disk Access/Accessibility/Screen Recording permissions. To do so, click on the Apple...
Hello @LiamS3 , Thank you for reaching out. Can you please share your proof of purchase on a private message? Under your current email...
Hello @ChizaB , Thank you for reaching out. Can you please share the email address on a private message that you used while purchasing Parallels...
Hello @Namkyung , Thank you for contacting Parallels Support. We have checked our records and we can observe that you have a Parallels Desktop...
Hello @Skulkd, As a solution, we would suggest to: (I) Re-install the Parallels tools by following steps: 1. Start your virtual machine 2. In...
Hello @KinsleyK , Please attempt to reinstall the Parallels tools using below steps: 1. Start your macOS virtual machine. 2. When macOS boots...
Hello @MarinaK3 , Thank you for reaching out. We will advise to follow this article to try resolving your issue: https://kb.parallels.com/129255...
Hello @JohnA42 , Thank for reaching out. To get acquainted with different virtual machine states, we would advice to go through this public...
Hello @LanceM2 , Thank you for reaching out. Unfortunately, we haven't found any license keys registered under your email address:...
Dear @MarcelR4, Thank you for reaching out to us. We have sent you a private message regarding this issue, please check it. Thank you
Hello @Pandahorn, Thank you for reaching out. (I) We would hence advise to update your Parallels Desktop to the latest build by following the...
Hello @MikeF17 , Thank you for reaching out. Under your current email address: myk******[email protected], we can find a trial version...
Dear @robbie1, Thank you for reaching out to us. Kindly note that the PVM file is the Parallels Virtual Machine file that contains all files...
Hello @williamc40, Thank you for reaching out to us regarding the purchase of Parallels Desktop for your M1 MacBook Air. After the trial period,...
Hello, Thank you for reaching out to us. We have sent you a private message, please check it. Thank you
