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Hi Markus15, Please note that only Parallels Desktop subscription users are able to use Parallels Toolbox for the duration of their subscription....
Hi, Virtual machines are typically stored in /Users/<yourusername>/Parallels directory/folder You may navigate there and simply move it to...
Hello Alex, To best answer your questions, you can test a trial of Parallels Desktop. It is free of charge and does not require any payment...
Hello, Please collect a technical report while the issue is being reproduced (click the Parallels icon > Help > Send technical data > check...
Hello, We have made the required changes. Please try again.
Hi, We have sent you a private message.
Hi Rodolfo, It is not currently possible to reduce the number of licenses in a subscription.
Hi, We have sent you a private message regarding this issue.
Hello, We have made the neccesary changes on or end. You may now use the license.
Hello yakun1990, Please note that your refund request has been submitted for processing. Refunds take five to seven business days to appear on...
Hello, Please provide us with the email address linked to the license key in question and the last five character of the license key.
Hello MarcinS8, To aid us in troubleshooting the issue, please perform the following actions: 1. In the top menu of your host Mac, click...
Hello, Unfortunately, we do not have a workaround for this situation. What's the name of the game please?
Hello PhilipS1, Have you tried reinstalling the application?
Hello BrianL43, We are unable to find any subscriptions linked to your account. Kindly confirm if you purchased a license or its a trial.
Hello cfool, This issue is known to our Development Team. To aid our investigations, please perform the following actions: 1. Start Parallels...
Hello Astrid1, Your refund request has been submitted for processing. Please note that refunds take five to seven business days to appear on your...
Hello DevinD3, This issue is known to our Development Team. To aid our investigations, please perform the following actions: 1. Start Parallels...
Hello RamezL, We have made the appropriate changes, you may use the license now.
Hi Apologies for the delay in responding. We have created a support ticket with ID 5245553 to investigate this issue with you. Further...
