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  1. Trishna Oobeyram
    Post

    Update 20.3.0 broke Win 11 ARM Start menu in Coherence

    Hello @Rick_B We have created a support ticket to assist you. Please check your email. Regards,
    Post by: Trishna Oobeyram, Apr 18, 2025 in forum: Windows Virtual Machine
  2. Trishna Oobeyram
    Post

    Reset License

    Hello, We reset the key as requested. Regards,
    Post by: Trishna Oobeyram, Apr 13, 2025 in forum: Licensing and Activation
  3. Trishna Oobeyram
    Post

    reset license

    Hello, We reset the key as requested. Regards,
    Post by: Trishna Oobeyram, Apr 13, 2025 in forum: Licensing and Activation
  4. Trishna Oobeyram
    Post

    Please reset license

    Hello @AlexanderB44 We have reset the license as requested. Regards,
    Post by: Trishna Oobeyram, Apr 3, 2025 in forum: Licensing and Activation
  5. Trishna Oobeyram
    Post

    Product Key no longer working

    Hello @PyryI We have created a support ticket to assist you. Please check your email. Regards,
    Post by: Trishna Oobeyram, Apr 2, 2025 in forum: Licensing and Activation
  6. Trishna Oobeyram
    Post

    Cannot Manage Subscription

    Hello @MARCC14 Kindly check your personal message. Regards,
    Post by: Trishna Oobeyram, Apr 1, 2025 in forum: Licensing and Activation
  7. Trishna Oobeyram
    Post

    No longer have email access

    Hello @DineshP1 We have created a support ticket to assist you. Kindly check your email. Regards,
    Post by: Trishna Oobeyram, Mar 30, 2025 in forum: Licensing and Activation
  8. Trishna Oobeyram
    Post

    New Mac Computer- License key not in account

    Hello @Carolina2 We have created a support ticket to assist you. Kindly check your email. Regards,
    Post by: Trishna Oobeyram, Mar 30, 2025 in forum: Installation and Configuration of Parallels Desktop
  9. Trishna Oobeyram
    Post

    Files and folders on Mac Desktop disappeared after installation of Parallels

    Hello, Kindly proceed with the step below: Collect a technical report (click Parallels icon || > Help > Send technical data > check "Attach...
    Post by: Trishna Oobeyram, Mar 24, 2025 in forum: Installation and Configuration of Parallels Desktop
  10. Trishna Oobeyram
    Post

    I was charged a renewal fee, but my license still shows inactive

    Hello @TobennaE We did not hear back from you through our support ticket. We have sent you a private message. Kindly check your inbox. Regards,
    Post by: Trishna Oobeyram, Mar 24, 2025 in forum: Licensing and Activation
  11. Trishna Oobeyram
    Post

    Refund Request ( Auto - Renew )

    Hello @FrancisM10 Please note that we have processed a refund as requested. Regards,
    Post by: Trishna Oobeyram, Mar 23, 2025 in forum: General Questions
  12. Trishna Oobeyram
    Post

    Refund Request ( Auto - Renew )

    Hello @LievenM Please note that we have disabled the auto-renewal as requested. Regards,
    Post by: Trishna Oobeyram, Mar 23, 2025 in forum: General Questions
  13. Trishna Oobeyram
    Post

    Automatic renewal & refund

    Hello @JakeJ3 We apologise for missing your comment. Let us inform you that we have cancelled your subscription as requested. Regards,
    Post by: Trishna Oobeyram, Mar 23, 2025 in forum: Licensing and Activation
  14. Trishna Oobeyram
    Post

    Please fix this licensing issue immediately！

    Hello @WillH14 We have created a support ticket to assist you. Kindly check your emails. Regards,
    Post by: Trishna Oobeyram, Mar 23, 2025 in forum: Installation and Configuration of Parallels Desktop
  15. Trishna Oobeyram
    Post

    I did not received the activation code after the Alipay payment

    Hello, We have created a support ticket to assist you. Please check your email. Regards,
    Post by: Trishna Oobeyram, Mar 23, 2025 in forum: Licensing and Activation
  16. Trishna Oobeyram
    Post

    I did not received the activation code after the Alipay payment

    Hello @Frankli23 We have created a support ticket for your request. Please check your email. Regards,
    Post by: Trishna Oobeyram, Mar 23, 2025 in forum: Licensing and Activation
  17. Trishna Oobeyram
    Post

    Aktivierungslimit erreicht

    Hello @JensK14 We made some changes on our side. Please try to activate your license again. Regards,
    Post by: Trishna Oobeyram, Mar 23, 2025 in forum: Licensing and Activation
  18. Trishna Oobeyram
    Post

    Automatic renewal & refund

    Hello @crystal5 We have disabled the auto-renewal as requested. Regards,
    Post by: Trishna Oobeyram, Mar 23, 2025 in forum: Licensing and Activation
  19. Trishna Oobeyram
    Post

    no puedo activar licencia en un nuevo mac

    Hello @RobertoS11 We have created a support ticket to assist you. Please check your email. Thanks.
    Post by: Trishna Oobeyram, Mar 23, 2025 in forum: Licensing and Activation
  20. Trishna Oobeyram
    Post

    Parallels 20.2.2 (55879) running Windows 11 Pro has become impossibly slow (M4 Pro)

    Hello, Kindly proceed with the steps below: 1. Reproduce the issue. 2. Collect a technical report (click Parallels icon || > Help > Send technical...
    Post by: Trishna Oobeyram, Mar 17, 2025 in forum: Parallels Desktop on a Mac with Apple silicon
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