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  1. Trishna Oobeyram
    Post

    Password resets email account I no longer have access to...

    Hello @JamesD44 Kindly check your personal message. Regards,
    Post by: Trishna Oobeyram, Mar 13, 2026 in forum: Licensing and Activation
  2. Trishna Oobeyram
    Post

    Activation Limit

    Hello @CadeF Please note that we have made the necessary changes on our side. Kindly try to activate your license again. Thanks!
    Post by: Trishna Oobeyram, Mar 12, 2026 in forum: Licensing and Activation
  3. Trishna Oobeyram
    Post

    MY SUBSCRIPTIONS SHOW EMPTY; I'M STILL GETTING BILLED

    Hello @ParallelsU901 We were unable to locate any subscription associated with your email address [email protected] Could you please...
    Post by: Trishna Oobeyram, Mar 12, 2026 in forum: Licensing and Activation
  4. Trishna Oobeyram
    Post

    MY SUBSCRIPTIONS SHOW EMPTY; I'M STILL GETTING BILLED

    Hello @ChrisM64 Kindly check your personal message. Regards,
    Post by: Trishna Oobeyram, Mar 12, 2026 in forum: Licensing and Activation
  5. Trishna Oobeyram
    Post

    MY SUBSCRIPTIONS SHOW EMPTY; I'M STILL GETTING BILLED

    Hello @SamJ8 Kindly check your personal message. Regards,
    Post by: Trishna Oobeyram, Mar 12, 2026 in forum: Licensing and Activation
  6. Trishna Oobeyram
    Post

    Need to Cancel Desktop for Mac Business Edition Subscription immediately -

    Hello @BasswellM Please be informed that we have disabled the auto-renewal on your subscription. Regards,
    Post by: Trishna Oobeyram, Mar 12, 2026 in forum: General Questions
  7. Trishna Oobeyram
    Post

    Need to Cancel Desktop for Mac Business Edition Subscription immediately -

    Hello @ALTOM We could not find any subscription associated with your email address [email protected] Could you please provide the order...
    Post by: Trishna Oobeyram, Mar 12, 2026 in forum: General Questions
  8. Trishna Oobeyram
    Post

    Cannot cancel auto-renewal subscription

    Hello @LeonA3 Please be informed that we have disabled the auto-renewal on the subscription renewing on 9 April 2026. Regards,
    Post by: Trishna Oobeyram, Mar 12, 2026 in forum: Licensing and Activation
  9. Trishna Oobeyram
    Post

    Can't Cancel Subscription

    Hello @CharmianC Please be informed that we have disabled the auto-renewal on your subscription. Regards,
    Post by: Trishna Oobeyram, Mar 12, 2026 in forum: Licensing and Activation
  10. Trishna Oobeyram
    Post

    Unable to activate my perpetual license (Parallels Desktop 17) - asking for guidance

    Hello @Rodrigo12 As a possible solution, please perform the steps below: 1. Make sure your virtual machine is shut down. 2. Shut down and...
    Post by: Trishna Oobeyram, Mar 5, 2026 in forum: Licensing and Activation
  11. Trishna Oobeyram
    Post

    Why is support from parallels always so difficult to get?

    Hello @adrianb12 We have created a support ticket to assist you further. Kindly check your emails for future communications. Regards,
    Post by: Trishna Oobeyram, Mar 5, 2026 in forum: General Questions
  12. Trishna Oobeyram
    Post

    License/Activation/Subscription

    Hello @JaverV We could not find any subscription under your email [email protected] Do you have any purchase invoice/order reference...
    Post by: Trishna Oobeyram, Mar 5, 2026 in forum: Licensing and Activation
  13. Trishna Oobeyram
    Post

    need Help with Activation

    Hello @DanielD54 Please follow the steps below to activate Parallels on your new Mac. 1. Using your web browser, download your version of...
    Post by: Trishna Oobeyram, Mar 5, 2026 in forum: Licensing and Activation
  14. Trishna Oobeyram
    Post

    How to get refund for being charged after canceling subscription

    Hello @DylanP2 Thank you for reaching out. We kindly ask that you submit a support ticket using the steps in the following link:...
    Post by: Trishna Oobeyram, Mar 5, 2026 in forum: General Questions
  15. Trishna Oobeyram
    Post

    Logout (Appears to be stuck)

    Hello @LukeF2 We have made some changes. Kindly check again. Thanks!
    Post by: Trishna Oobeyram, Mar 5, 2026 in forum: Parallels Toolbox for Mac
  16. Trishna Oobeyram
    Post

    Activation Limit

    Hello, Please note that we have made the necessary changes on our side. Kindly try to activate your license again. Thanks!
    Post by: Trishna Oobeyram, Mar 5, 2026 in forum: Licensing and Activation
  17. Trishna Oobeyram
    Post

    The file required for TPM working correctly cannot be opened.

    Hello @iljag2 To let us better understand the situation, please perform the following steps: 0. Describe your issue in detail. 1. Reproduce the...
    Post by: Trishna Oobeyram, Feb 20, 2026 in forum: Parallels Client for Mac
  18. Trishna Oobeyram
    Post

    Cannot cancel auto-renewal subscription

    Hi @Aaron26 Kindly check your personal message. Thanks!
    Post by: Trishna Oobeyram, Feb 20, 2026 in forum: Licensing and Activation
  19. Trishna Oobeyram
    Post

    Can't cancel auto-renewal for subscription

    Hello @JamesN25 Thank you for reaching out. We kindly ask that you submit a support ticket using the steps in the following link:...
    Post by: Trishna Oobeyram, Feb 20, 2026 in forum: Licensing and Activation
  20. Trishna Oobeyram
    Post

    Cannot cancel auto-renewal subscription

    Hello @Grimm Thank you for reaching out. We kindly ask that you submit a support ticket using the steps in the following link:...
    Post by: Trishna Oobeyram, Feb 20, 2026 in forum: Licensing and Activation
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