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Greetings, Thank you for your feedback. We did the necessary changes on our side. Please try to activate the license again and let us know the...
Hello @KaramJ , Thank you for your feedback. As checked on our side, we notice that you are currently using Parallels Desktop 18 Trial, which is...
Hello @NickA20 , Thank you for your feedback. As checked on our side, we noticed that you have successfully renewed your Parallels Subscription...
Hello @EthanM10 , Thank you for your feedback. We can confirm that the email you received is legitimate. It was triggered because your Parallels...
Hello @Dr.-Ing.G , Thank you for your feedback. Please follow the steps mentioned in the article https://kb.parallels.com/123372 to complete the...
Hello @CarlR2 Thank you for your feedback. We sent you a private message, please check it and provide us with your reply. Thank you!
Hello @NicciF Thank you for your feedback. After carefully considering your case, we have processed your refund request as an exception. Thank you!
Hello @Mikep33 We sent you a private message, please check it and provide us with your response. Thank you
Hello @NancyD7 Thank you for your feedback. As requested, we have successfully disabled the Auto-Renewal for your subscription which will expire...
Hello @RomanK16 Thank you for your feedback. For the record, your license was transferred to your current email address. Thanks!
Dear @Dimitriy2 Thank you for your feedback. We created an internal ticket in order to further investigate the issue you've mentioned. Please...
Dear @JugglinChefJeff , Thank you for your feedback. We created an internal ticket to further investigate the issue you are having. Please check...
Hello @RegW Thank you for your feedback. We created an internal ticket and sent you an email via [email protected], please check it and provide...
Hello @PasqualeM2 Thank you for your feedback. Please note that we performed the reset on our side. Thanks!
Hello @OndrejM5 Thank you for your feedback. Please note that we have reset the activation limit for your license key. Please retry and let us...
Hello 熊代敏行, Thank you for your feedback. Please note that we have reset the activation limit for your license key. Please retry and let us know if...
Hello @OliverD8 Thank you for your feedback. Please note that we have reset the activation limit for your license key. Please retry and let us...
Hello @RobertE25 We made the necessary changes on our side. Please retry the activation process again. Thanks!
Hello @JacopoC Thank you for your feedback. Please note that the creation of macOS Virtual machines are not supported on Parallels Desktop App...
Hello @YxngA Thank you for your feedback. Kindly note that Parallels Desktop for Mac App Store Edition falls under the Apple Sales & Refund Terms...
