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  1. GowthamR@Parallels
    Post

    Parallels 11 - unable to confirm the product licence?

    Hi @mushi we have sent you the private message please check and reply there to assist you further.
    Post by: GowthamR@Parallels, Nov 15, 2020 in forum: Installation and Configuration of Parallels Desktop
  2. GowthamR@Parallels
    Post

    How can I deactivate my Parallels Desktop 10 license

    Post by: GowthamR@Parallels, Nov 15, 2020 in forum: General Questions
  3. GowthamR@Parallels
    Post

    Windows Won't Fill Screen

    @MichaelB90 Hi, please refer to this KB article https://kb.parallels.com/115835 in order to update the Parallels Tools and check if it works.
    Post by: GowthamR@Parallels, Sep 27, 2020 in forum: Installation and Configuration of Parallels Desktop
  4. GowthamR@Parallels
    Post

    Delete Trial Version & Account

    @IsaacM3 you can simply uninstall Parallels Desktop for Mac by referring this KB article https://kb.parallels.com/124255
    Post by: GowthamR@Parallels, Sep 25, 2020 in forum: General Questions
  5. GowthamR@Parallels
    Post

    Refund my purchase

    @Miguel11 we have sent you a private message please check and reply there to assist you further.
    Post by: GowthamR@Parallels, Sep 25, 2020 in forum: Licensing and Activation
  6. GowthamR@Parallels
    Post

    transfer license

    @SeanC11 Hi, we have sent you a private message please check and reply back there to assist you further.
    Post by: GowthamR@Parallels, Sep 24, 2020 in forum: Installation and Configuration of Parallels Desktop
  7. GowthamR@Parallels
    Post

    Screen goes black when switching away from full screen linux vm

    @Tom Rodden Hi, Please let us know your Ubuntu and Linux Mint Operating system versions and kernel versions to check this further.
    Post by: GowthamR@Parallels, Jul 13, 2020 in forum: Linux Virtual Machine
  8. GowthamR@Parallels
    Post

    parallels 10 cannot get the trial version

    Hi, unfortunately, it is not possible to get Parallels Desktop 10 for Mac trial version since we have stopped the sales and service for the older...
    Post by: GowthamR@Parallels, Jul 8, 2020 in forum: Installation and Configuration of Parallels Desktop
  9. GowthamR@Parallels
    Post

    Excel shortcut issue (Ctrl + Alt + -)

    @ MatthewL13 Hi, please ensure that send Mac OS shortcut preferences was set to Always (Parallels Desktop preferences > Shortcuts > macOS System...
    Post by: GowthamR@Parallels, Jul 7, 2020 in forum: Windows Virtual Machine
  10. GowthamR@Parallels
    Post

    Parallels Desktop 11 stuck on start-up after MSConfig

    @robbm Hi, Parallels Desktop 11 for Mac is not compatible with Mac OS Mojave. For reference please refer to this KB article...
    Post by: GowthamR@Parallels, Jul 7, 2020 in forum: Windows Virtual Machine
  11. GowthamR@Parallels
    Post

    Mac lost access to windows folder after pause/resume

    @Joseph6 Hi, please let us know the Mac OS version and Parallels Desktop version to check this further. Awaiting your response.
    Post by: GowthamR@Parallels, Jul 7, 2020 in forum: macOS Virtual Machine
  12. GowthamR@Parallels
    Post

    Parallels freezes with each restart

    @Stefan_ba hi, please help us with the Mac OS version and Parallels Desktop for Mac version to check and then assist you accordingly.
    Post by: GowthamR@Parallels, Jun 21, 2020 in forum: General Questions
  13. GowthamR@Parallels
    Post

    Problem with the screen

    @AlexN8 Hi, please check the virtual machine profile was set to games only mode by referring this KB article https://kb.parallels.com/124264 and...
    Post by: GowthamR@Parallels, Jun 21, 2020 in forum: General Questions
  14. GowthamR@Parallels
    Post

    Cannot Shut Down OSX Mojave VM on iMac with Mojave (trial)

    @Mac0707 Hi, please help us with the Mac OS version and Parallels Desktop version to check this issue further. Awaiting your response.
    Post by: GowthamR@Parallels, Jun 21, 2020 in forum: macOS Virtual Machine
  15. GowthamR@Parallels
    Post

    Coherence mode grey desktop

    @JeremyR4 Hi, using the coherence mode you can run guest OS side by Host OS. It seems like the Parallels Tools is not installed properly. Please...
    Post by: GowthamR@Parallels, Jun 13, 2020 in forum: macOS Virtual Machine
  16. GowthamR@Parallels
    Post

    Mac becomes unstable, stuck on spinning circle

    @AimanT hi, we have sent the personal message, please check and reply on there to assist you further on this issue.
    Post by: GowthamR@Parallels, Jun 13, 2020 in forum: Windows Virtual Machine
  17. GowthamR@Parallels
    Post

    Cancel subscription

    @SheikhS Hi, we have sent you the private message, please check and reply on it.
    Post by: GowthamR@Parallels, Jun 13, 2020 in forum: Licensing and Activation
  18. GowthamR@Parallels
    Post

    Can't connect to the Internet on Windows VM

    @FlorianB1 Hi, please uninstall Intel(R) Gigabit network connection on the device manager and shutdown the virtual machine. Open virtual machine's...
    Post by: GowthamR@Parallels, Jun 6, 2020 in forum: Windows Virtual Machine
  19. GowthamR@Parallels
    Post

    glitches with Windows 10 guest - black screen, garbled screen

    @ christophK2 Hi, it seems like frozen, please tried the instructions on this KB article https://kb.parallels.com/123094 in order to frozen...
    Post by: GowthamR@Parallels, Jun 6, 2020 in forum: Windows Virtual Machine
  20. GowthamR@Parallels
    Post

    Map mac volumes to windows not working

    @GonzaloC1 Hi, please ensure that Isolate Windows is disabled(go to your Virtual Machine's configuration > Security > disable Isolate Windows from...
    Post by: GowthamR@Parallels, Jun 6, 2020 in forum: Windows Virtual Machine
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