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As requested, we have deleted the Parallels account associated with your email address. Also, we have passed a request to delete your forum...
As requested, we have deleted the Parallels account associated with your email address.
Sounds great! Feel free to reach us for further assistance, we're here to help you.
Hi, We have reset the activation limit. Plz try to activate & keep us posted.
Exactly! Please turn off the pausing & check if that helps.
Hi @YairM I'd suggest isolating Windows from Mac & perform the troubleshooting steps as advised here to see if that helps.
Hi @MattE1 Have you considered reinstalling Parallels Tools?
Hi @PhilW1 Thanks for your interest! We have shared the discount information in private message. Please check & get back to us.
Here is a good start(refer Documents section)
Hi @granier Are you trying to install Windows from a DVD or an .iso disc image, or a bootable USB drive? Also, plz share a few screenshot of the...
Thanks for your patience! Could you plz upgrade Ubuntu headers/essentials and reinstall Parallels Tools?
Thanks for submitting the Problem Report ID. We are looking into details with the concerned team. Stay tuned for updates.
Dear @mcross Please generate a Problem Report ID reproducing the issue & submit it here. We'll check & help.
Thanks for your interest! We've shared the discount information in private message. Please check and get back to us.
Please follow the instruction from this article. Once the installation is finished(refer screenshot) & requires a reboot, plz unplug the USB from...
Dear @AmyW2 Have you followed the instructions from this article? If yes, please follow the below steps & keep us posted 1. Create a new virtual...
Dear @BruceK2 We've processed the refund for the renewal & cancelled your Parallels Desktop subscription. We've also sent you an email confirmation.
Glad it worked! Feel free to reach us for further assistance, we're here to help you.
Hello @SterlingG 1. The root account is always there, you just need to set a password for it: Open terminal & type sudo passwd root 2. Here is...
Hi, Ubuntu 16.04 is supported in Parallels Desktop 11 and 12. It appears to be an issue with the installation image. Could you plz try with a...