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Hi @Nielsv5, We suspect the Gateway session id could be incorrect when the request sending back. I've tested on my lab and ask for the password...
Hi @BillH14 , %INSTRUCTIONS% -- Includes a custom URL hyperlink for automatic configuration of Parallels Client. The URL uses the Parallels Client...
Dear @DavidM165 could you please clarify the following? 1. Are you able to access to the RAS FARM to check the IP or FQDN of the Gateway/HALB...
Hi @CoreyR Thanks for bringing this to our attention. We've created support requests for both issues #4662562 and #4662567, and we'll handle them...
Hi @JoeB30, Thanks for bringing this to our attention! It appears to be an issue specific to One UI 6.0, unlike the Parallels Android client which...
Hi @darthv Please check your DM for more details!
Hi @darthv The key factors that we need to be sure to optimize in Remote Desktop Session Host are CPU, memory, disk, and graphics. Some...
Hi @darthv, It may be possible. Every Tenant must have a unique public domain address, which can be assigned a number of different ways. For...
Hi @PatrickD8 Engineering team is looking into this issue. Once we would have any updates, we will get back to you immediately. Thanks for being...
Please file a ticket with our Support Team for assistance using Parallels Support Portal. To access Parallels Support Portal please use your...
Hi @darthv, There are several factors that can contribute to slow performance. To identify the primary cause, please refer to the following...
Our team is actively working to resolve the matter raised in your ticket. Be assured that we are giving high priority to this Feature Request, and...
Hi @BrieucB , Parallels is committed to maintaining the security of our systems, products. We investigate all legitimate submissions in a timely...
Thank you @PatrickD8 Please let us know whether commands for restarting the driver resolved the issue.
Dear @PatrickD8, If I understand correctly, it appears always first for MacOS users only, then it appeared that the redirection does not work for...
Starting with version 19.3, Parallels RAS offers a brand-new User Portal interface. This new version brings a modern look and feel to the portal...
Hi @AustinC5 Parallels open a single session thru which multiple applications can be run simultaneously from a specific server
Hi @PhilippE5, can you please configure printer (on the client side) to start printing after last page is spooled: [ATTACH]
Hi @BobW16, I can confirm that the Parallels RAS subscription has been successfully renewed until August 15, 2024.
Hey! Can you please make UPN account name shorter by changing it in the AD users and computers > Account properties?
