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arh, the refund confirmation by element5 actually before the response by the parallels support Tue, Nov 25, 2008 at 5:41 PM: elements5...
I also have received a refund (or at least an email by element5 that they have processed the refund) for my english upgrade key and the request to...
... same thing here .. bought an english upgrade key for an Japanese original, opened a support ticket on Monday night, no answer until now....
