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    Using the Android emulator in a Windows virtual machine can result in a blue screen.

    Hey @mengl2 , need more details to understand your environment. If you can send a tech report via the Help menu and send me the ID here, would be ideal. What's your use case? Games or development? Why do you run an Android emulator in a VM?
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    Nested virtualisation support for windows on apple silicon

    Hey @IvarH1, nested VT for Windows on Apple silicon is still under development. What exactly do you do with hyper-v VMs? What's your use case?
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    Twelve hours downloading PD and still running

    Hey Maurice, no, it's not. We use Cloudflare CDN so the application delivery should be fast all around the world. Most likely, the internet connection is faulty. Were you able to download the application?
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    Can't use Apple ID for macOS VM on Apple Silicon

    Hey guys, we've just verified that signing into an Apple ID works successfully with macOS Sequoia 15 Release Candidate (both primary OS and in the VM). The data saved to iCloud is available in the VM (Drive, Passwords, Photos, Notes, Messages). Known limitations: Cannot sign in to the App...
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    League of Legends 13.7 support on Apple Silicon

    Hey @Bertrand, I know it may be too late, but.. were you able to get League of Legends working back in a Parallels Desktop VM? Is this still actual?
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    Applications/games not working in Windows on Arm

    @PeterB80, @SWANDY, @HaraldSt, I'm sorry but I cannot share our development roadmap, but please note that implementing DirectX 12 graphics level is a massive engineering effort and the work is in progress. Just now, we released Parallels Desktop version 20, updating the Parallels display and...
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    Applications/games not working in Windows on Arm

    Hey @PeterB80, please disregard the DirectX version you see in dxdiag - this is the Microsoft runtime version (see Feature Levels on the Display tab > Drivers). DirectX 12 is still in development and not available in Parallels Desktop yet.
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    Windows 11 on Arm

    Hey @FilipR, please note that Novabench software is x86_64-based and is running via emulation in Windows 11 on Arm (the one you have on Mac Studio M1) that bottlenecks the performance. Microsoft keeps working on 1) improving the emulator performance; 2) "pushing" 3rd-party software to re-compile...
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    Scrolling in Linux/Ubuntu is either too slow or too fast

    Hey, does the command make a difference in the scrolling sensitivity at all? I use https://cpstest.org/scroll-test.php to measure the sensitivity.
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    Cumulative Update for Windows 11 Insider Preview (10.0.22635.3646) (KB5037858) Fails

    Hi everyone, please accept my apologies for the delay in our response, I am very sorry about that. Currently, our engineers are looking for the root cause of this issue. Rest assured, we will fix it as soon as possible. UPD: we are working with Microsoft on this issue, and the resolution is in...
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    Scrolling in Linux/Ubuntu is either too slow or too fast

    Thanks for bringing this up regarding the smooth scrolling option. This new improvement is supposed to work with the default smooth scrolling condition which is off by default. Since we have not promoted using smooth scrolling for many years, most users don't even know about its existence. 1...
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    NEW UPDATE HAS ISSUES

    Hey @bettyr, would you please record a video demonstrating those pop-up windows you refer to? If possible, please send us a technical report once that pop-up appears via the Help menu > Send Technical Data > then reply to me here with the report ID. Thank you in advance for your cooperation!
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    Scrolling in Linux/Ubuntu is either too slow or too fast

    Hey folks, I am glad to announce that we've just released an update, 19.3.0, that significantly improves the scrolling experience with a Trackpad across the entire Linux OS (not just a browser). This improvement applies to Mac computers with both Intel processors and Apple silicon chips. Check...
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    Default "Parallels" user password

    Please read the message: "you are required to change your password" > just specify any preferred secured password. I just downloaded our Fedora Arm64 appliance myself: Entered a new password: Confirmed the same password > I'm in:
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    [FIXED]Drag & Drop issues after upgrading from Parallels 19.1 to 19.2

    @SteveB12, @GeoffreyK1, @HC_3, thanks for reporting this issue, we will investigate it asap.
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    Scrolling in Linux/Ubuntu is either too slow or too fast

    Hey @BryanSmith, @SkylerT, @sfgvieira, @MarcinK7, @BenjaminP7, better late than never, we are currently investigating the situation with the scrolling experience in Linux VMs and hoping to improve it in future product updates. Stay tuned for updates, and wish you happy holidays ahead.
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    Introducing the Parallels Desktop 19.2.0 update!

    Thanks a lot for the feedback, @FriedrichW, I'm super happy to read it.
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    Introducing the Parallels Desktop 19.2.0 update!

    Please feel free to share your experience with this Parallels Desktop update in this thread.
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    Parallels Desktop and M1/M2 Ultra chips

    Hey @Dan33, please check if the solution mentioned in this article helps: https://kb.parallels.com/en/129408
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