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I've even tried restoring from time machine backup to a time before the "upgrade" and PM still does not work.
I think it may be on Parallel's server side. Once you go Parallels Access, Parallels Mobile just doesn't authenticate properly or something. I had...
Yes, I reconfigured, rebooted, disconnected, reconnected... All is fail.
There isn't even a "Mobile" preferences tab to connect for mobile. Steer clear of 9.
Not in my experience. I've even tried to downgrade back to Parallels 8 and the mobile app still never sees the computer as online. Avoid 9.