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I would suggest you to contact Technical Support . They should be able to assist you with the issue easily:...
Try using revo uninstaller to uninstall Parallel Tools before re-installing it. Even if parallel Tools is not listed, you should be able to force...
Dawn, Have you checked the size of the windows 7.pvm file? In order to check whether the .pvm file is intact you can try to mount the .pvm...
