Separate names with a comma.
Hello, As a troubleshooting step, for us to further investigate this issue kindly follow the steps: 1. Download and install Parallels Desktop...
Hello, Please note that we have created a case to assist you further. We shall contact you via email to assist you. Thank you.
Hello, We have sent you a private message to request for additional information to proceed further with your request. Thank you.
Hello, As a possible solution, kindly follow the below steps: 1. Launch your Windows 11 Virtual Machine. 2. Click on Actions Menu on top of the...
Hello, As a possible solution, kindly follow the below steps: 0. Shut down the affected virtual machine. 1. While the Virtual Machine is running,...
Hello, Indeed, setting your virtual machine configuration to Bridged Mode, which uses a virtualized network interface card with direct access to...
Hello, For us to further investigate the issue, kindly provide us with the following information: 1. Detailed explanation, with all steps by steps...
Hello, Please note, generating a technical report does not automatically open a support case. For us to further investigate the technical issue,...
Hello, For us to further investigate this issue, kindly follow the below steps: 1. Download Parallels Desktop 19 from the following link:...
Hello, In order to locate and retrieve your Windows 11 license, we would request you to contact Microsoft Support using this link. Thank you.
Hello, For us to further investigate the issue, kindly generate a technical report right after reproducing the issue again as outlined in...
Hello, Indeed, it appears that the case requires deeper investigation, so we escalated it to the Development Team. Once there is a response from...
Hello, We have created a case and contacted you via email to follow up. Thank you.
Additionally, you do not have the email support option, since Parallels Desktop 17 has reached end of email support as from 10-Aug-2023. You have...
Hello, We have reset your confirmation keys on our system, kindly check you inbox, we have provided you with the registration information. Thank you.
Hello, For us to further investigate this issue, kindly reproduce the issue and collect a technical report (right-click Parallels icon in Dock >...
Hello, It seems that you have purchased a Parallels Desktop Upgrade key, which requires a previous version key to activate it. Since you do not...
Hello, If you can't find your institution in the list, if SSO (single sign-on) isn't available for your institution or if your institution doesn't...
