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  1. GampaA@P
    Post

    Sound distortion issues with Desktop 10

    Hello @AlejandraL , we are happy to help you. Please reach us back for any further queries. Thanks, Parallels Team.
    Post by: GampaA@P, Oct 16, 2021 in forum: General Questions
  2. GampaA@P
    Post

    How can I get linux audio to work on ARM?

    Hello @MarkByrn, please follow the KB article https://kb.parallels.com/en/122354 to fix the sound. Thanks, Parallels Team
    Post by: GampaA@P, Oct 16, 2021 in forum: General Questions
  3. GampaA@P
    Post

    Dumping Memory

    Hello @ShaneK1, Please follow the KB article https://kb.parallels.com/en/123708 to clear the dump. Thanks, Parallels Team
    Post by: GampaA@P, Oct 16, 2021 in forum: General Questions
  4. GampaA@P
    Post

    Parallels 17.0.1 Tools limits display to 1024x768

    @SamuelH2 Please do the basic reset and Please follow the KB article https://kb.parallels.com/en/8969 yo reinstalling parallels tools, restarting...
    Post by: GampaA@P, Oct 16, 2021 in forum: General Questions
  5. GampaA@P
    Post

    Cannot use keyboard after restoring to snapshot (PD17)

    Hello, we are happy to help you. Thanks, Parallels Team.
    Post by: GampaA@P, Oct 16, 2021 in forum: General Questions
  6. GampaA@P
    Post

    prl_client_app crashes and reboot frequently Mac Pro server

    Hello @JonathanG19 please provide more details about the issue and the error message that you are receiving., so we will be able to assist you...
    Post by: GampaA@P, Oct 14, 2021 in forum: macOS Virtual Machine
  7. GampaA@P
    Post

    Limited Screen resolution. 1024x768 only

    Hello @WalterE1 , please follow the KB article https://kb.parallels.com/en/123132 to fix the issue. Thanks, Parallels Team
    Post by: GampaA@P, Oct 14, 2021 in forum: macOS Virtual Machine
  8. GampaA@P
    Post

    Quitting Parallels while in Coherence mode

    Hello @alexcr, please shut down VM properly to prevent any data loss. Click on Action > Shut Down/Stop . Thanks, Parallels Team
    Post by: GampaA@P, Oct 14, 2021 in forum: Installation and Configuration of Parallels Desktop
  9. GampaA@P
    Post

    Parallels Desktop for Mac 13 Black Screen

    Hello @john, please follow the KB article https://kb.parallels.com/en/115120 to fix the Keyboard ctrl-alt-del issue. Thanks, Parallels Team
    Post by: GampaA@P, Oct 14, 2021 in forum: Installation and Configuration of Parallels Desktop
  10. GampaA@P
    Post

    Windows 10 Installation Failure

    Hello @CoreyC5 , please follow the KB article https://kb.parallels.com/en/6955 to fix the windows installation issue fixed. Thanks, Parallels Team
    Post by: GampaA@P, Oct 14, 2021 in forum: Installation and Configuration of Parallels Desktop
  11. GampaA@P
    Post

    Run Mac Office 365 and Windows Office 365 on the same computer?

    Hello @JeffS32 , Please follow below Steps. to install Excel in Parallels. In order to set up Excel in Parallels Desktop, follow the simple...
    Post by: GampaA@P, Oct 14, 2021 in forum: macOS Virtual Machine
  12. GampaA@P
    Post

    Keyboard in Big Sur guest does not work after suspend/resume

    Hello @Tender, please follow the KB article https://kb.parallels.com/113932 to fix your keyboard issue. Thanks, Parallels Team
    Post by: GampaA@P, Oct 14, 2021 in forum: macOS Virtual Machine
  13. GampaA@P
    Post

    Maximum # of activations?

    Hello @BrianS28 please follow the KB article https://kb.parallels.com/116679 to solve your query. Thanks, Parallels Team
    Post by: GampaA@P, Oct 14, 2021 in forum: macOS Virtual Machine
  14. GampaA@P
    Post

    Diablo II Resurrected - Intel Mac Parallels 17 error

    Hello @DeanT2, Please follow the KB article https://kb.parallels.com/en/113932 to fix the Keyboard short cut issue in windows. Thanks, Parallels Team
    Post by: GampaA@P, Oct 14, 2021 in forum: General Questions
  15. GampaA@P
    Post

    I've paid my renewal subscription but my dashboard doesn't show any products?

    Hello @RossM6, Please find the KB article https://kb.parallels.com/115424 to find the license key. Thanks, Parallels Team
    Post by: GampaA@P, Oct 14, 2021 in forum: General Questions
  16. GampaA@P
    Post

    Copy paste problem after reinstall of Windows 10, on boot amp

    Hello @Dr.M2, please follow the KB article https://kb.parallels.com/en/124423 to fix the Clip board issue. Thanks, Parallels Team
    Post by: GampaA@P, Oct 13, 2021 in forum: Windows Virtual Machine
  17. GampaA@P
    Post

    Using Standard, test Pro version

    Hello @dan.schell , you can use Parallels Standard 17, if you want to use Pro edition, you need to upgrade to pro. Thanks, Parallels Team
    Post by: GampaA@P, Oct 13, 2021 in forum: Installation and Configuration of Parallels Desktop
  18. GampaA@P
    Post

    Re-use of old virtual machines on a M1 Mac, need help

    Hello @BeatG old virtual machine don't work on M1 mac. please follow the KB article https://kb.parallels.com/en/124223 to know the system...
    Post by: GampaA@P, Oct 13, 2021 in forum: Installation and Configuration of Parallels Desktop
  19. GampaA@P
    Post

    Windows 11

    Hello @FernandoB3 please follow the KB article https://kb.parallels.com/en/122702 to fix the issue. Thanks, Parallels Team
    Post by: GampaA@P, Oct 13, 2021 in forum: Installation and Configuration of Parallels Desktop
  20. GampaA@P
    Post

    Can't upgrade to Windows 11 even if all tests passed in PC Health Check

    Hello @NitaaiK, Could you collect the technical report by following the KB article https://kb.parallels.com/9058 once the issue reoccurs please...
    Post by: GampaA@P, Oct 13, 2021 in forum: Installation and Configuration of Parallels Desktop
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