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Hello, what is your Parallels Desktop version?
Hello, the Cleverbridge Team suggested to contact you bank account to resolve this issue. We cannot cancel your order from our side unfortunately
Hello, could you provide us with your purchase order number please?
Hi, we would like to inform you that status of your order is "Return Debit Waiting for Payment" And it cannot be refunded as the direct debit...
Hello, could you provide us with he screenshot of the issue please?
Hello, thank you for your reply. We've contacted Cleverbridge Support Team for the issue resolution. Once we get any updates we will let you know.
Hello, please sorry for the delay in response. Did you check the same issue with the latest Parallels Desktop 17 build 17.0.1.?
Hi, please sorry for the delay in response. And thanks a lot for sharing your results here. If you have any additional questions please let us know.
Hello, could you provide us with the detailed issue description in English please?
Hello, please check this link.
Hello, please reply us back via the private message with your license keys
Hello, could you provide us with your license keys please?
Hi, please try this link.
Hi, did you check this issue with the latest Parallels Desktop version 17.0.1?
Hello, could collect the technical report oncethe issue reproduced and post the report's ID here please?
Hi, did you purchase Parallels Desktop from the official Parallels website? Could you provide us with your email address that you used fo the...
Hi, could your share a bit more details about your experience? BTW do you have any issue with Parallels Toolbox?
Hello, did you try to reinstall Parallels Tools and check the issue?
Hello, did you try any steps for the issue resolution? (Like Parallels Tools reinstallation for example)
Hello, We are sorry to hear that you're unhappy with the Support Service. Could you provide us with your license key via the private message please?
