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  1. Maria@Parallels
    Post

    Still Having Beta 5 Issue After Changing Hypervisor

    Hello, please update your Parallels Desktop to the latest build 16.0.1. and check the issue.
    Post by: Maria@Parallels, Sep 9, 2020 in forum: General Questions
  2. Maria@Parallels
    Post

    Parallels 16 & Bug Sur - Crash

    Hello guys, please update your Parallels Desktop to the latest build 16.0.1. and check the issue. Please let us know if the issue still persists.
    Post by: Maria@Parallels, Sep 9, 2020 in forum: Parallels Desktop for Mac
  3. Maria@Parallels
    Post

    macOS Big Sur v20A5354i won't let PD v16.0.0 open any virtual machine

    Hello guys, please update your Parallels Desktop to the latest build 16.0.1. and check the issue. Share your results with us here. Looking forward...
    Post by: Maria@Parallels, Sep 9, 2020 in forum: macOS Virtual Machine
  4. Maria@Parallels
    Post

    Parallels 16 on Big Sur Beta 5 Crashes Computer

    Hello guys, please update your Parallels Desktop to the latest build 16.0.1 and check the issue. Looking forward to your reply.
    Post by: Maria@Parallels, Sep 9, 2020 in forum: Windows Virtual Machine
  5. Maria@Parallels
    Post

    Parallels crash the latest BigSur

    Hello, please collect the tech report right after the issue reproduced and post the report's ID here. Looking forward to your reply.
    Post by: Maria@Parallels, Sep 9, 2020 in forum: General Questions
  6. Maria@Parallels
    Post

    Parallels 16 upgrade issues - multiple problems, dont upgrade!

    Hello guys, Parallels Desktop 16.0.1. build has been released yesterday. Please update your Parallels Desktop to the latest build and check the...
    Post by: Maria@Parallels, Sep 9, 2020 in forum: Installation and Configuration of Parallels Desktop
  7. Maria@Parallels
    Post

    macOS Big Sur and Parallels Desktop

    Hello guys, if he issue still persists after update to the latest Parallels Desktop build 16.0.1 please collect the tech report and post the...
    Post by: Maria@Parallels, Sep 9, 2020 in forum: macOS Virtual Machine
  8. Maria@Parallels
    Post

    Parallels in Catalina: Office 365 (in Windows) crashes the Mac

    Hello guys, Parallels Desktop 16.0.1. version has been released. Please update your Parallels Desktop to the latest build and check the issue.
    Post by: Maria@Parallels, Sep 9, 2020 in forum: Windows Virtual Machine
  9. Maria@Parallels
    Post

    Remote desktop connection to Parallels v16 Windows 10 guest

    Hello guys, Graphical artifacts issue has been resolved in the newest Parallels Desktop version 16.0.1. Please update your Parallels Desktop to...
    Post by: Maria@Parallels, Sep 9, 2020 in forum: Windows Virtual Machine
  10. Maria@Parallels
    Post

    Parallels 16 - Strange Graphic Problems with RDP on Win10

    Hello guys, Parallels Desktop 16.0.1 version has been release. Please update your Parallels Desktop to the latest build and check the issue....
    Post by: Maria@Parallels, Sep 9, 2020 in forum: Windows Virtual Machine
  11. Maria@Parallels
    Post

    How to disable sound sending to parallels desktop?

    If you just turn off sound on the VM side, will it work for you?
    Post by: Maria@Parallels, Sep 9, 2020 in forum: Windows Virtual Machine
  12. Maria@Parallels
    Post

    Xen - is it possible?

    Hello, Xen Hypervisor should work with Parallels Desktop 16 and Parallels Desktop 15. If you meet any issues please let us know
    Post by: Maria@Parallels, Sep 9, 2020 in forum: General Questions
  13. Maria@Parallels
    Post

    What have you done to OpenGL in PD16?

    Please open your virtual machine configuration -> Hardware tab -> Boot order -> click on Advanced settings and add boot flag into white box.
    Post by: Maria@Parallels, Sep 8, 2020 in forum: Installation and Configuration of Parallels Desktop
  14. Maria@Parallels
    Post

    Back screen and errors at launch - Star Trek Bridge Commander

    Hello, could you please collect the tech report once the issue reproduced please and share post the report's ID here? Also may I ask you to...
    Post by: Maria@Parallels, Sep 8, 2020 in forum: General Questions
  15. Maria@Parallels
    Post

    Purchased Parallels not working

    Hello, could you provide us with the screenshots of the messages from Parallels. Also please share with us (via the private message) your purchase...
    Post by: Maria@Parallels, Sep 8, 2020 in forum: General Questions
  16. Maria@Parallels
    Post

    Purchase discount

    Hello, we notice about offer on parallels.com once the offer become available. Unfortunately we haven't any information about offers until it has...
    Post by: Maria@Parallels, Sep 8, 2020 in forum: General Questions
  17. Maria@Parallels
    Post

    This license key is already registered in a different account.

    Hello, please check you inbox. We need a bit more information from you.
    Post by: Maria@Parallels, Sep 8, 2020 in forum: Licensing and Activation
  18. Maria@Parallels
    Post

    Installed PD16, System Preferences hangs

    Thank you for your reply. Could you collect the tech report data right after the issue reproduced please and post report's ID here. Looking...
    Post by: Maria@Parallels, Sep 8, 2020 in forum: Installation and Configuration of Parallels Desktop
  19. Maria@Parallels
    Post

    Unable to Activate. "This license has reached its activation limit and can no longer..."

    Thanks a lot for your reply We need a bit more information from you, please check your inbox and reply us back.
    Post by: Maria@Parallels, Sep 8, 2020 in forum: Licensing and Activation
  20. Maria@Parallels
    Post

    Toolbox Video Downloader - Files aren't saving in MacOS 10.15.5

    Hello, could you provide us with the Toolbox technical report right after the issue reproduced and share the report's ID here? Also could you...
    Post by: Maria@Parallels, Sep 8, 2020 in forum: Parallels Toolbox for Mac
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