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Hi, did you reinstall Parallels Tools and check the issue?
Hi, please check this thread or this KB article
Hey, we need a bit more info from you, please check your inbox.
Just reply on mine
Hey, check your inbox please
We have no official offer for the VMware users, that is why we're not sharing it on the website.
Hi, the subscription upgrade pricing is 49,99 You can just upgrade your subscription after the first year and pay only 49.99 More info about...
Hi, thanks a lot for the detailed info about the issue. Could you also collect the tech report, right after the issue reproduced and post the...
Hi, in this case we need your key and old email (which yo used for the key registration) and the new one where you would like to transfer your...
Check your inbox please
Hi, did you try any of these steps? Maybe any Parallels process is still running, did you check it?
Hi, please check you inbox and then collect the tech report and post the report's ID here. Looking forward to your reply.
Guys, sorry for the delay is response. my bad. Could you update ti the latest build 15.1.2. (if you haven't yet), check the issue and once it...
Guys, could you update to the latest build 15.1.2. and if the issue still persists collect the tech report and post the report's ID here. We will...
Hey, got you email with screenshot and also would like to let your know that your order has been refunded. Funds will appear a your account during...
Hi, we can help you with it. Please send us both your email and mention that one where you would like to transfer all of your licenses. (just...
My bad, please just reply on mine
Hi, did you try to reset your Windows vm? (Actions->reset)
Actually, you cannot migrate your currently running system to VM, but you can make a back up copy of your current system, create macOS based VM...
Ok, so we can provide you with the refund. Please share your purchase order with us.
