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  1. Maria@Parallels
    Post

    Window Size after update from Windows 7 to Windows 10

    Hi @MarcK4, could you translate the error message, please?
    Post by: Maria@Parallels, Jun 6, 2019 in forum: Installation and Configuration of Parallels Desktop
  2. Maria@Parallels
    Post

    Error when Transferring Windows (Vista) PC via External Storage Copy

    Hi @VishnuP, In order to help us investigate the issue better please provide us with the following information: 1) Try migrating Windows from...
    Post by: Maria@Parallels, Jun 6, 2019 in forum: Installation and Configuration of Parallels Desktop
  3. Maria@Parallels
    Post

    reinstall windows 10 in parallels 14

    Hi @Lisa4, i order to reactivate Windows OS you can use the following steps: Sign in as an administrator. For more info, see Create a local user...
    Post by: Maria@Parallels, Jun 6, 2019 in forum: Installation and Configuration of Parallels Desktop
  4. Maria@Parallels
    Post

    What??? Parallels LOST my Virtual Machine

    @LenaC do you have any back up copy, or maybe your vm has been moved to trash by mistake?
    Post by: Maria@Parallels, Jun 6, 2019 in forum: Installation and Configuration of Parallels Desktop
  5. Maria@Parallels
    Post

    Can't activate on new Mac

    Hi @DonA2 please check this KB article for more info to transfer license. And also please provide us with your license key in private message. (I...
    Post by: Maria@Parallels, Jun 6, 2019 in forum: Installation and Configuration of Parallels Desktop
  6. Maria@Parallels
    Post

    parallels 10 cannot get the trial version

    Hi, please check you private message for more info.
    Post by: Maria@Parallels, Jun 4, 2019 in forum: Installation and Configuration of Parallels Desktop
  7. Maria@Parallels
    Post

    macOS Catalina work?

    You can report it here, please reproduce issue-> generate problem report and provide us with report ID and detailed issue description.
    Post by: Maria@Parallels, Jun 4, 2019 in forum: Installation and Configuration of Parallels Desktop
  8. Maria@Parallels
    Post

    macOS Catalina work?

    Hey, did you reinstall Parallels Tools? If yes and it didn't help please reproduce the issue, generate the problem report and reply us back with...
    Post by: Maria@Parallels, Jun 4, 2019 in forum: Installation and Configuration of Parallels Desktop
  9. Maria@Parallels
    Post

    macOS Catalina work?

    If the issue reoccurs, please generate the problem report right after that and reply us back with the report ID.
    Post by: Maria@Parallels, Jun 4, 2019 in forum: Installation and Configuration of Parallels Desktop
  10. Maria@Parallels
    Post

    Maximum number of activations

    Done, please check.
    Post by: Maria@Parallels, Jun 4, 2019 in forum: Installation and Configuration of Parallels Desktop
  11. Maria@Parallels
    Post

    You have reached the maximum number of activations available for your activation key

    Hi, your keys have been reset. Please check the issue.
    Post by: Maria@Parallels, Jun 4, 2019 in forum: Installation and Configuration
  12. Maria@Parallels
    Post

    Disable Dangerous "Free Up Disk Space" message

    Hi guys, please perform the following steps and provide us with the results: 1. Check host disk / FS by DiskUtility (better from recovery mode) 2....
    Post by: Maria@Parallels, Jun 4, 2019 in forum: Installation and Configuration of Parallels Desktop
  13. Maria@Parallels
    Post

    I do not understand why my mouse does not work.

    Hi, could you please explain the issue in more details?
    Post by: Maria@Parallels, Jun 4, 2019 in forum: General Questions
  14. Maria@Parallels
    Post

    Some apps can't access the internet?

    Hi David, did you try to test the same behavior with the 'bridged mode'?
    Post by: Maria@Parallels, Jun 4, 2019 in forum: Windows Virtual Machine
  15. Maria@Parallels
    Post

    SATA IO timeout on Windows 7 boot

    Could you please start your broken vm, generate the problem report and reply us back with the report ID.
    Post by: Maria@Parallels, Jun 4, 2019 in forum: Windows Virtual Machine
  16. Maria@Parallels
    Post

    macOS Catalina work?

    As many other software vendors, Parallels Engineering team is testing Parallels Desktop for Mac and other products against macOS 10.15 Catalina...
    Post by: Maria@Parallels, Jun 4, 2019 in forum: Installation and Configuration of Parallels Desktop
  17. Maria@Parallels
    Post

    Reclaim disk space corrupted disk drive

    Please provide us with version of Parallels Desktop you're using, generate the problem report and reply us back with the report ID
    Post by: Maria@Parallels, Jun 3, 2019 in forum: General Questions
  18. Maria@Parallels
    Post

    Uninstalling Parallels

    Hi Thomas, if the 'moving to trash' doesn't work, you can try, for example, the AppCleaner for the completely removing any apps. Also please check...
    Post by: Maria@Parallels, Jun 3, 2019 in forum: Installation and Configuration of Parallels Desktop
  19. Maria@Parallels
    Post

    Trackpad scrolling is too fast and frequently uncontrollable...

    Please try steps from this KB article and let us know the results.
    Post by: Maria@Parallels, Jun 3, 2019 in forum: Windows Virtual Machine
  20. Maria@Parallels
    Post

    Trackpad scrolling is too fast and frequently uncontrollable...

    We've received your reply: no impact...
    Post by: Maria@Parallels, Jun 3, 2019 in forum: Windows Virtual Machine
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