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  1. AJ@Parallels
    Post

    SOLVED- Enlarged/Pixelated Cursor: Win10 P12

    Perfect, We are glad to hear that the issue is resolved. Please feel free to reach us any time for any queries regarding Parallels.
    Post by: AJ@Parallels, Nov 16, 2018 in forum: Windows Virtual Machine
  2. AJ@Parallels
    Post

    how to deactivate my Parallel Desktop license key and transfer to my new Mac

    You are welcome, Please feel free to reach us any time for any queries regarding Parallels.
    Post by: AJ@Parallels, Nov 15, 2018 in forum: Licensing and Activation
  3. AJ@Parallels
    Post

    how to deactivate my Parallel Desktop license key and transfer to my new Mac

    Hello DanP5, We have reset the Parallels Desktop 12 license key. kindly try to activate it now.
    Post by: AJ@Parallels, Nov 15, 2018 in forum: Licensing and Activation
  4. AJ@Parallels
    Post

    How to increase graphic adapter resolution

    Hello AndrewG16, Kindly start the virtual machine and go to actions in the top menu bar, Actions--> Configure--> Hardware--> Graphics and changed...
    Post by: AJ@Parallels, Nov 15, 2018 in forum: Installation and Configuration of Parallels Desktop
  5. AJ@Parallels
    Post

    Slow Windows startup with Parallels 14

    Hello ArtistW, This issue is already escalated to Tier 2 team and our Development team is still investigating this issue internally.
    Post by: AJ@Parallels, Nov 15, 2018 in forum: macOS Virtual Machine
  6. AJ@Parallels
    Post

    how to deactivate my Parallel Desktop license key and transfer to my new Mac

    You are welcome, Please feel free to reach us any time for any queries regarding Parallels.
    Post by: AJ@Parallels, Nov 14, 2018 in forum: Licensing and Activation
  7. AJ@Parallels
    Post

    how to deactivate my Parallel Desktop license key and transfer to my new Mac

    Hello JeffB26, We have reset the Parallels Desktop license key. kindly try to activate it. If the issue still persists, please execute the...
    Post by: AJ@Parallels, Nov 14, 2018 in forum: Licensing and Activation
  8. AJ@Parallels
    Post

    I am back on parallels having wifi issue

    Hello orman21, You are welcome, Please feel free to reach us any time for any queries regarding Parallels.
    Post by: AJ@Parallels, Nov 8, 2018 in forum: Installation and Configuration of Parallels Desktop
  9. AJ@Parallels
    Post

    Parallels desktop quit unexpectedly (Parallels 12, MacOS 10.12.5)

    Hello! Kindly quit Parallels Desktop 12. Go to Finder--> Application--> Parallels Desktop then right click and move to trash. Go to Disk...
    Post by: AJ@Parallels, Nov 7, 2018 in forum: General Questions
  10. AJ@Parallels
    Post

    Need to move license for parallels desktop 10 to new mac

    Hello FerozC, You have Parallels Desktop 12 for Mac, you can download it in your new Mac < www.parallels.com/directdownload/pd12 > and install it....
    Post by: AJ@Parallels, Nov 7, 2018 in forum: Installation and Configuration of Parallels Desktop
  11. AJ@Parallels
    Post

    After PC crash Parallels dont start

    Hello TobiasH5, You are welcome, Please feel free to reach us any time for any queries regarding Parallels.
    Post by: AJ@Parallels, Nov 7, 2018 in forum: Installation and Configuration of Parallels Desktop
  12. AJ@Parallels
    Post

    Can't activate parallels toolbox.

    You are welcome, Please feel free to reach us any time for any queries regarding Parallels.
    Post by: AJ@Parallels, Nov 7, 2018 in forum: Parallels Toolbox for Mac
  13. AJ@Parallels
    Post

    Parallels 14 slows down MacOS Mojave UI

    You are welcome, Please feel free to reach us any time for any queries regarding Parallels.
    Post by: AJ@Parallels, Nov 6, 2018 in forum: General Questions
  14. AJ@Parallels
    Post

    Preview app crashing when open jpg or photos in guest Mojave OS.

    Hello SergeyA1, Kindly follow the instructions from this link and check if it helps.
    Post by: AJ@Parallels, Nov 6, 2018 in forum: macOS Virtual Machine
  15. AJ@Parallels
    Post

    Can't activate parallels toolbox.

    Hello DavidH48, Please quit Parallels Toolbox (click on the Parallels Toolbox icon in the Mac menu bar, then on the cogwheel icon in the upper...
    Post by: AJ@Parallels, Nov 6, 2018 in forum: Parallels Toolbox for Mac
  16. AJ@Parallels
    Post

    screen white and black

    Hello MaryL2, You are welcome, Please feel free to reach us any time for any queries regarding Parallels.
    Post by: AJ@Parallels, Nov 6, 2018 in forum: Parallels Client for Windows
  17. AJ@Parallels
    Post

    No Install of Ubuntu 18.10 with Parallels

    Hello AhmerM1, I am sorry, As of now Ubuntu 18.10 is not officially supported in Parallels Desktop 14 ( refer to https://bit.ly/2CXIfNR for...
    Post by: AJ@Parallels, Nov 5, 2018 in forum: Linux Virtual Machine
  18. AJ@Parallels
    Post

    Trackpad is slow scrolling in MS Outlook

    Hello MikhailR1, Let us ensure that Parallels Tools are properly installed. Please follow https://bit.ly/2N1mrkW to install Parallels Tools. If...
    Post by: AJ@Parallels, Nov 5, 2018 in forum: Installation and Configuration of Parallels Desktop
  19. AJ@Parallels
    Post

    Parallels Desktop 13 prompts for Admin password every time it starts

    Hello MikeD12, This is mainly caused as the Users folder isn't located on the primary Mac hard drive. The issue will be fixed in the upcoming...
    Post by: AJ@Parallels, Nov 5, 2018 in forum: General Questions
  20. AJ@Parallels
    Post

    Parallels crashed, not able to reinstall

    Hello DavidA29, Kindly quit Parallels Desktop 12 and then go to Finder--> Application--> Parallels Desktop then ( Right click and move to trash )....
    Post by: AJ@Parallels, Nov 5, 2018 in forum: Installation and Configuration of Parallels Desktop
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