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Hi alexander.buehler, Do you have OS installed on one disk and have Users folder on another?
Do you have multiples hard disks on your Mac?
Hi StephenB13, Under VM Configuration > Hardware > Network > Advanced changed network adapter to Intel Gigabit / Realtek and check if it helps.
We will forward your request to the Admin to delete your account.
We have shared the information requested in a private message. Please check it.
I suggest you use this link to download Parallels Desktop 13. As you have purchased Parallels Desktop 13 in Tech Guarantee period, you are...
We also like to inform you that Parallels Desktop 11 is an end of life product which is no longer supported. Select the Parallels logo on the Mac...
Unfortunately, you cannot use an upgrade key without having a valid previous key. Please confirm if we can process a refund for the upgrade.
We can only see Parallels Desktop 8 in your account. May I know the macOS version you have?
We are happy to hear that the issue is resolved. Feel free to reach out to us anytime for support.
We are happy to hear that. Feel free to reach out to us anytime for support.
We have reset the activation key. You can try to activate again.
Use your another Parallels Account email during sign in and activate. You have to use your Gmail as the activation key is registered with it.
We have reset your Parallels Desktop 13 key. You can activate it again.
We have reset the activation key. Please follow the instructions below: 1. Quit Parallels Desktop, then try to activate after launching it again....
Unfortunately, you cannot install Parallels Desktop 10 on High Sierra as it is not compatible.
May I know the macOS X version on your new MacBook Pro?
Yes, the issue with Parallels Account portal is resolved. Feel free to reach out to us anytime for support.
We are glad to hear that the issue is resolved. Let us know if you need further assistance.
We can see that your support ticket was escalated and you are being supported by the second level team.
