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  1. Hemnath@Parallels
    Post

    Windows 10 resolution stuck at 1024x768

    Hello AlexandrR. Parallels Tools and Parallels Toolbox are two different things. You must install Parallels Tools.
    Post by: Hemnath@Parallels, Oct 6, 2018 in forum: Installation and Configuration of Parallels Desktop
  2. Hemnath@Parallels
    Post

    Can't download version 13 or activate version 14

    Hello JonathanG10. We have received your response by e-mail, as quoted below. Please post your responses directly in this thread henceforth (i.e.,...
    Post by: Hemnath@Parallels, Oct 6, 2018 in forum: Installation and Configuration of Parallels Desktop
  3. Hemnath@Parallels
    Post

    Unable to process the upgrade request

    Please click on the Parallels Desktop icon in the Mac menu bar on the top (it looks like 2 red lines), navigate to Preferences -> General, set...
    Post by: Hemnath@Parallels, Oct 5, 2018 in forum: General Questions
  4. Hemnath@Parallels
    Post

    Get Mac desktop icons off windows desktop

    Yes, that should work.
    Post by: Hemnath@Parallels, Oct 5, 2018 in forum: Windows Virtual Machine
  5. Hemnath@Parallels
    Post

    Transfer Windows 10 To New Mac = New Windows 10 License?

    Most welcome. We will investigate this internally and get back to you with an update. Please stand by.
    Post by: Hemnath@Parallels, Oct 4, 2018 in forum: Windows Virtual Machine
  6. Hemnath@Parallels
    Post

    Transfer Windows 10 To New Mac = New Windows 10 License?

    Thanks for the info. Now, we need 2 Technical Report ID's from your end, as explained below: Please reproduce this scenario, generate a Technical...
    Post by: Hemnath@Parallels, Oct 4, 2018 in forum: Windows Virtual Machine
  7. Hemnath@Parallels
    Post

    Get Mac desktop icons off windows desktop

    Hello MarkA12. Please share a screenshot of this scenario, so we can understand what's going on exactly.
    Post by: Hemnath@Parallels, Oct 4, 2018 in forum: Windows Virtual Machine
  8. Hemnath@Parallels
    Post

    Transfer Windows 10 To New Mac = New Windows 10 License?

    Can we have the exact name of the software in question?
    Post by: Hemnath@Parallels, Oct 4, 2018 in forum: Windows Virtual Machine
  9. Hemnath@Parallels
    Post

    iMac sleep mode problem when PD is launched

    We have received your response by e-mail, as quoted below. Please post your responses directly in this thread henceforth (i.e., if you are seeing...
    Post by: Hemnath@Parallels, Oct 4, 2018 in forum: Installation and Configuration of Parallels Desktop
  10. Hemnath@Parallels
    Post

    Xorg 1.20 not compatible! Latest 13.3.1-43365 fixes nothing!

    Hi all. Thank you for your posts/suggestions. Please be informed that Parallels Desktop 14 doesn't support Xorg/X-server 1.20 (and so Parallels 13...
    Post by: Hemnath@Parallels, Oct 4, 2018 in forum: Linux Virtual Machine
  11. Hemnath@Parallels
    Post

    you have entered an upgrade key. Please confirm it with a key from the previous version

    Hello DennisB5. Please check our private message.
    Post by: Hemnath@Parallels, Oct 4, 2018 in forum: Licensing and Activation
  12. Hemnath@Parallels
    Post

    Turn off Windows Upgrade

    Appreciate the tip.
    Post by: Hemnath@Parallels, Oct 3, 2018 in forum: Windows Virtual Machine
  13. Hemnath@Parallels
    Post

    Turn off Windows Upgrade

    Hello ParallelsU166. In a virtual environment, there is really no way to stop Windows updates ('Metered' network connection in Windows 10 will...
    Post by: Hemnath@Parallels, Oct 3, 2018 in forum: Windows Virtual Machine
  14. Hemnath@Parallels
    Post

    Will Apple's Migration Assistant move Parallels and my VM's seamlessly?

    Hello FrankO1. No guarantee for that. Better move the VM separately using an external hard drive. Follow the steps below: 1.) Shut Windows down...
    Post by: Hemnath@Parallels, Oct 3, 2018 in forum: General Questions
  15. Hemnath@Parallels
    Post

    How can I deactivate my Parallels Desktop 10 license

    Good to know. Please get back to us for any further queries.
    Post by: Hemnath@Parallels, Oct 3, 2018 in forum: General Questions
  16. Hemnath@Parallels
    Post

    How can I deactivate my Parallels Desktop 10 license

    You are welcome! Please get back to us for any further queries.
    Post by: Hemnath@Parallels, Sep 30, 2018 in forum: General Questions
  17. Hemnath@Parallels
    Post

    How can I deactivate my Parallels Desktop 10 license

    Hi VerenaF. Please quit Parallels Desktop now. Then, open Terminal (from the Finder menu, navigate to Go -> Utilities -> Terminal), execute the...
    Post by: Hemnath@Parallels, Sep 30, 2018 in forum: General Questions
  18. Hemnath@Parallels
    Post

    Time Machine backups only of the snapshots

    Hello JedrzejO. Technically, keeping 'Optimize for Time Machine' enabled does mean that only the latest snapshot is being backed up. Again,...
    Post by: Hemnath@Parallels, Sep 30, 2018 in forum: Installation and Configuration of Parallels Desktop
  19. Hemnath@Parallels
    Post

    you have entered an upgrade key. Please confirm it with a key from the previous version

    Hi Radium. Upgrade keys can only be activated using a permanent license (also known as a 1-Time Purchase license; refer to...
    Post by: Hemnath@Parallels, Sep 30, 2018 in forum: Licensing and Activation
  20. Hemnath@Parallels
    Post

    will v12 work with Mojave?

    Hello folks. Kindly be informed that Parallels Desktop 12 is not optimized for macOS Mojave, meaning you can run and use it on Mojave but issues...
    Post by: Hemnath@Parallels, Sep 29, 2018 in forum: Installation and Configuration of Parallels Desktop
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