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Hi @Dirkv3, the issue might have occurred due to the process responsible for dynamic resolution ('dynres') hasn't been started properly. Please...
Hi @DeeptiJ, have you tried the troubleshooting steps suggested in this article before you start the migration process?
Hi @JanD4, please make a report about the problem and send it to Parallels: Go to Menu->Help->Send Technical Data and if it possible, write the...
Hi @Chris26, this may be an issue with the hard drive, please run the hardware diagnostics to check if the hardware is working as designed. Start...
Hi @LucasW3, glad your issue has been fixed by disabling 3D acceleration in the Graphics section. It won't affect any other process.
Hi @JohnF13, we believe that we guided you to convert Windows XP VHD to Parallels Desktop virtual machine. Please let us know if you have any...
Hi @ThomasK11, can you please send us a problem report collected right after the error and a splash screen (Help menu > Send Technical Data...)?...
Hi @MarkusB6, glad to know that you have found that root cause of the issue and able to restore the backup files successfully. Feel free to reach...
Hi @DanielM17, please shut down the virtual machine and go to it's VM configuration settings, Hardware -> USB & Bluetooth ->Advanced settings ->...
Hi @OscarC1, we have resent the order invoice to your email. Please check if you need any other information and we are happy to help!
Hi @MarkusB6, please shut down the virtual machine and go to it's VM configuration settings, Hardware -> USB & Bluetooth ->Advanced settings ->...
Hi @ChrisL12, can you please send us a problem report collected right after the error and a splash screen (Help menu > Send Technical Data...)?...
Hi @JanD4, are you getting any error message? or Spinning wheel appears? If so, please check out the steps outlined in this article to fix the issue.
Hi @BryanR2, please check the private message and reply with the Order number, we are happy to help!
Hi @AjayR,in Windows virtual machine, go to Control Panel > Region and Language > Keyboards and Languages. Click on Change Keyboards > switch to...
Hi @Alejandro4, please check out this article to activate your Windows through Phone activation method.
Hi @TimothyK1, can you please send us a problem report collected right after the error and a splash screen (Help menu > Send Technical Data...)?...
Hi @ThomasC9, have you tried unchecking "EFI" from the list of partition? If not, please try it and keep us posted the results. Thanks!
Hi @ytuncez, we released a new update Parallels Desktop 13 for Mac Update 1 Hotfix 2 13.2.0. To check for updates, click on the Parallels Desktop...
Hi @SuriyaL, we received your Support Request #2455899. Please note that Parallels Desktop 11 only partially support working in macOS High Sierra...
