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Hi, please follow the same instructions I've shared for Derek before. (post #5 in the thread).
Hi @EdoardoL, we are aware of this issue and working on the resolution to fix as soon as possible.
Hi Pavel, I've reset the activation count for your key. Please note that you might need to re-activate Parallels Desktop too.
I apologize for late response. Guys, please do not forget that you can always contact Parallels Support if any issue is critical for you.
This is probably an issue with Parallels Desktop activation. Your copy was likely activated with permanent license, but indeed you have a valid...
This one looks like a different issue. Would you like to get Parallels Support assistance with this?
Can you please execute this command in Terminal (stop the VM, shutdown Parallels Desktop) and let me know if that helped? chmod -RN...
Guys, this was a technical issue, not more than that. We are sorry for this inconvenience. This issue was fixed in the recent hotfix, please...
Jack, are you having any issues activating Parallels Toolbox using the license key you received with Parallels Desktop purchase? Do you need...
Hi Jack, Parallels Toolbox is indeed comes for free for Parallels Desktop users, this is what the screenshot you've attached states. You can...
@GlennThomas, this is not something that Parallels Desktop Engineering team is able to fix on their own. We have an amazing team of professionals,...
@GlennThomas, please rest assured that we do not blame anyone or trying to shed all responsibility to 3rd-party. This issue happens on a...
Martin, we do work on this issue, however this is not the virtualization side which causes this issue. We have to collaborate with the encryption...
Wayne, please do the following: Disable Start Parallels Toolbox when Mac starts option. Open macOS System Preferences > Users & Groups > select...
Donald, please sign out from Parallels Toolbox (cogwheel > About Parallels Toolbox > Sign Out) and sign in with the new license key...
Wayne, we're investigating this with Engineering team, will update you soon.
@DerekB3, can you please describe in more details what was happening with Windows while it would not start? Just a black screen, or Windows logo...
Thank you, Derek. According to the last screenshot Parallels Desktop causes a usual energy impact, and to our calculations your MacBook should...
Hi Derek, can you please open Activity Monitor on Mac > switch to Energy tab > sort processes by energy impact and show us a screenshot. Also...
Hi @mehdif1, I've reset your license activation status, please try to activate Parallels Toolbox again.
