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  1. Alfena@Parallels
    Post

    Optimization tab in configuration ( Parallels Desktop 13 for Mac standard ) is not accessible

    Hello @RaminS2 , The features have been relocated in Parallels Desktop 13. you will find Optimization under options Tab. Thanks Alfea
    Post by: Alfena@Parallels, Sep 18, 2017 in forum: Installation and Configuration of Parallels Desktop
  2. Alfena@Parallels
    Post

    Parallels hangs when freeing mouse cursor

    Hello @PatrikG , Please reinstall Parallels Tools by referring the steps provided in the article http://kb.parallels.com/115835 and check how it...
    Post by: Alfena@Parallels, Sep 18, 2017 in forum: Installation and Configuration of Parallels Desktop
  3. Alfena@Parallels
    Post

    Administrator rights needed after upgraded parallels to 13

    Hello @MatthiasL2 , Please follow the steps suggested at http://kb.parallels.com/en/5796 and check if it works Thanks Alfena
    Post by: Alfena@Parallels, Sep 18, 2017 in forum: macOS Virtual Machine
  4. Alfena@Parallels
    Post

    Error when activating Windows 10 on Parallels 13?

    Hi @JoakimA1 , Thank you for sharing it. glad to know you have figured it out.
    Post by: Alfena@Parallels, Sep 15, 2017 in forum: Installation and Configuration of Parallels Desktop
  5. Alfena@Parallels
    Post

    Windows Key gesichert

    Hi @MichaelT5 , It should work but if it does not then you can contact Microsoft Support and reset your license or you can use the Windows...
    Post by: Alfena@Parallels, Sep 15, 2017 in forum: macOS Virtual Machine
  6. Alfena@Parallels
    Post

    Parallels 13 needed machine reboot before it worked.

    Hi @raulr2 , Thank you for sharing, glad to know it is working.
    Post by: Alfena@Parallels, Sep 14, 2017 in forum: Installation and Configuration of Parallels Desktop
  7. Alfena@Parallels
    Post

    Parallels Tools installation fails at 51%

    Hi @AlanQ1 , Thanks for your reply, Glad to know it is working now.
    Post by: Alfena@Parallels, Sep 14, 2017 in forum: Installation and Configuration of Parallels Desktop
  8. Alfena@Parallels
    Post

    How to migrate a virtual machine (Windows 7) from one Mac to another

    Hi @YvesR1 , Please follow the steps suggested at http://kb.parallels.com/112091 to improve the performance of Windows virtual machine. Hope it...
    Post by: Alfena@Parallels, Sep 14, 2017 in forum: Installation and Configuration of Parallels Desktop
  9. Alfena@Parallels
    Post

    Trying to boot Windows 10 in Safe Mode Problem?

    Hi @AdrienneO , When you get the black screen please Go to Actions > reset and check if it works. If not let us know the version of Windows you...
    Post by: Alfena@Parallels, Sep 14, 2017 in forum: Windows Virtual Machine
  10. Alfena@Parallels
    Post

    Do I have to buy 13?

    Hi @MuecahidA , You're Welcome! We are always here to help you.
    Post by: Alfena@Parallels, Sep 14, 2017 in forum: General Questions
  11. Alfena@Parallels
    Post

    Windows 7 on iMac

    Hi @PierreG1 , Please follow the steps suggested at http://kb.parallels.com/112091 to improve the performance of Windows virtual machine. Hope it...
    Post by: Alfena@Parallels, Sep 14, 2017 in forum: Installation and Configuration of Parallels Desktop
  12. Alfena@Parallels
    Post

    Do I have to buy 13?

    Hi @MuecahidA , Yes, if you have purchased Parallels Desktop 12 within the tech guarantee period you are eligible for a free upgrade key to...
    Post by: Alfena@Parallels, Sep 14, 2017 in forum: General Questions
  13. Alfena@Parallels
    Post

    Reinstalling Windows 10 in Parallels 13

    Hi @JunT , Please follow the steps suggested at http://kb.parallels.com/122922 to repair windows 10. If you want to remove and reinstall Windows...
    Post by: Alfena@Parallels, Sep 13, 2017 in forum: Installation and Configuration of Parallels Desktop
  14. Alfena@Parallels
    Post

    sitting in a loop - can't reach out for support!

    Hi @dirkv1 , You can choose one of the support options provided at http://www.parallels.com/products/desktop/support/ Thanks Alfena
    Post by: Alfena@Parallels, Sep 13, 2017 in forum: General Questions
  15. Alfena@Parallels
    Post

    Windows 10 blue screen: bad system config code 0xc0000225

    Hi @FredyW , Please follow the steps provided at http://kb.parallels.com/122922 to repair Windows 10. Thanks Alfena
    Post by: Alfena@Parallels, Sep 13, 2017 in forum: Windows Virtual Machine
  16. Alfena@Parallels
    Post

    Account deletion

    Hi @DominikR1 , As per your request, we have deleted your Parallels Account. Thanks Alfena
    Post by: Alfena@Parallels, Sep 13, 2017 in forum: General Questions
  17. Alfena@Parallels
    Post

    VM compatibility

    Hi @MarcoC6 , Yes, Windows Virtual machine created with Parallels Desktop 7 will be compatible with version 13 without any change. Upgrading...
    Post by: Alfena@Parallels, Sep 13, 2017 in forum: General Questions
  18. Alfena@Parallels
    Post

    Upgrade from Parallels 10 to 13

    Hi @PatrickS11 , It is not possible to upgrade to Parallels Desktop 13 from version 10. The only versions eligible for the upgrade to version 13...
    Post by: Alfena@Parallels, Sep 13, 2017 in forum: General Questions
  19. Alfena@Parallels
    Post

    Purchased Parallels 12 yesterday... Can't install

    Hi @JackieS3 , Please click on the link www.parallels.com/directdownload/pd12 to download version 12. Customers who purchased and activated a...
    Post by: Alfena@Parallels, Sep 13, 2017 in forum: Installation and Configuration
  20. Alfena@Parallels
    Post

    Do I have to buy 13?

    HI @MuecahidA , For customers who purchased and registered a copy of Parallels Desktop 12 for Mac from the Parallels Online Store or an...
    Post by: Alfena@Parallels, Sep 13, 2017 in forum: General Questions
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