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  1. PaulChristopher@Parallels
    Post

    New MacBook Pro Touch Bar

    Hi Hitlin, we are aware of that and our dev team is working on this. We will update you as soon as we have an update regarding the support for...
    Post by: PaulChristopher@Parallels, Oct 31, 2016 in forum: macOS Virtual Machine
  2. PaulChristopher@Parallels
    Post

    Excel performance degraded with upgrades

    Dear Robert Grether, run a full-system scan to remove possible infections, if you didn't scan your machine before upgrading. 1. Launch the Task...
    Post by: PaulChristopher@Parallels, Oct 31, 2016 in forum: Windows Virtual Machine
  3. PaulChristopher@Parallels
    Post

    Parallels 12 upgrade license key

    Hi CesarioV, you should receive your upgrade key within 7 days after the new version of Parallels Desktop for Mac becomes available. The upgrade...
    Post by: PaulChristopher@Parallels, Oct 31, 2016 in forum: Installation and Configuration of Parallels Desktop
  4. PaulChristopher@Parallels
    Post

    How to customize the gateway?

    Hi, you may create a template based on your need and manage as suggested in this user manual. See the page number 100. You may also check out this...
    Post by: PaulChristopher@Parallels, Sep 27, 2016 in forum: Parallels Remote Application Server – HTML5 Gateway
  5. PaulChristopher@Parallels
    Post

    NOOB What is 2X RAS

    Hi GreggZ, normally, RDS CALs are installed on the RD licensing server. This server keeps track of these licenses. When a user or a device tries...
    Post by: PaulChristopher@Parallels, Sep 27, 2016 in forum: Parallels Remote Application Server
  6. PaulChristopher@Parallels
    Post

    Cannot login from home usin the Mac 2X RDP Client

    Hello Fily, we would like to let you know that Parallels Remote Application Server 14.1.0 - Hotfix 9 (July 12, 2016) Remote Application Server...
    Post by: PaulChristopher@Parallels, Sep 26, 2016 in forum: Parallels Client for Mac
  7. PaulChristopher@Parallels
    Post

    missing pointer icon

    Hello, Parallels Remote Application Server v.15 Hotfix 5 was released and we would recommend you to update it on the main console and Android...
    Post by: PaulChristopher@Parallels, Sep 26, 2016 in forum: Parallels Client for Android
  8. PaulChristopher@Parallels
    Post

    Unable to attach documents from local drive

    Hi ToddF1, open Parallels Windows RDP Client > Connection Properties > Local Resources tab > click on Configure Drives... > check the required...
    Post by: PaulChristopher@Parallels, Sep 26, 2016 in forum: Parallels Client for Windows
  9. PaulChristopher@Parallels
    Post

    With the latest 2X RDP Client, NLA is not working properly

    Hi AndY, are you using Windows 8.1? If so you can set the same configuration via Group Policies:1. Open gpedit.msc applet.2. Navigate to Computer...
    Post by: PaulChristopher@Parallels, Sep 26, 2016 in forum: Parallels Client for Android
  10. PaulChristopher@Parallels
    Post

    Two Connections with same IP but different Ports

    Hi, you may try the previous version of Parallels Remote Applications server and here is the download links. Thanks!
    Post by: PaulChristopher@Parallels, Sep 22, 2016 in forum: Parallels Client for Mac
  11. PaulChristopher@Parallels
    Post

    Command Line Ability to Loff-Off All Sessions

    Hi FrankH3, Parallels Remote Application Server v.15 Hotfix 5 was released (http://kb.parallels.com/123652). Please update Parallels Remote...
    Post by: PaulChristopher@Parallels, Sep 22, 2016 in forum: Parallels Client for Windows
  12. PaulChristopher@Parallels
    Post

    HELP! Can`t create connection!

    Hi Alexey2, please open Remote Application Server and go to Connection->Authentication-> click on "Clear cached session ID's" and then try to...
    Post by: PaulChristopher@Parallels, Sep 21, 2016 in forum: Parallels Client for Mac
  13. PaulChristopher@Parallels
    Post

    MAC 2x RDP Client 15.1 Build 3730 Printing issues

    Hello Guys, Parallels Remote Application Server v.15 Hotfix 5 was released (http://kb.parallels.com/123652) and it has a fix for printing issue....
    Post by: PaulChristopher@Parallels, Sep 21, 2016 in forum: Parallels Client for Mac
  14. PaulChristopher@Parallels
    Post

    HTML5 session security

    Hi GreggZ, please launch RAS Console->Connection->Authentication-> set as "Declare session idle after" and " Cached session Timeout" with the...
    Post by: PaulChristopher@Parallels, Sep 21, 2016 in forum: Parallels Remote Application Server – HTML5 Gateway
  15. PaulChristopher@Parallels
    Post

    Error 516 On Certain Terminal Servers

    Hi, the error usually occurs due to incorrect connection settings in the Client, which make the Gateway unreachable. Make sure the Client Secure...
    Post by: PaulChristopher@Parallels, Sep 21, 2016 in forum: Parallels Remote Application Server
  16. PaulChristopher@Parallels
    Post

    Error code[1b/00000102] no valid license available

    Hi, Parallels Remote Application Server v.15 Hotfix 5 was released (http://kb.parallels.com/eu/123652) Please update the Remote Application Server...
    Post by: PaulChristopher@Parallels, Sep 20, 2016 in forum: Parallels Client for Android
  17. PaulChristopher@Parallels
    Post

    Htlm5 Gateway Installation ?

    Hi, to enable or disable HTML5 support on a gateway, select the Enable HTML5 Connectivity option on the HTML5 tab. You can also specify the Port...
    Post by: PaulChristopher@Parallels, Sep 20, 2016 in forum: Parallels Remote Application Server – HTML5 Gateway
  18. PaulChristopher@Parallels
    Post

    Issue with published application freezing Windows 10 clients

    Hello, Parallels Remote Application Server v.15 Hotfix 5 was released. Please update Parallels Remote Application Server to the latest build and...
    Post by: PaulChristopher@Parallels, Sep 20, 2016 in forum: Parallels Remote Application Server
  19. PaulChristopher@Parallels
    Post

    Can't open httpdocs

    Hi, you may uninstall affected Gateway agent from the Remote Application Server Console (right click on the Gateway > Check Agent > Uninstall) On...
    Post by: PaulChristopher@Parallels, Sep 19, 2016 in forum: Parallels Remote Application Server
  20. PaulChristopher@Parallels
    Post

    Windows 10 Docking Station Display Issue

    You may also try this article and let us know how it works.
    Post by: PaulChristopher@Parallels, Sep 15, 2016 in forum: Parallels Client for Windows
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