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  1. Maria@Parallels
    Post

    Need to move Parallels Desktop 14 to new Mac

    Great news! Let us know if you have any additional questions.
    Post by: Maria@Parallels, Apr 3, 2019 in forum: Installation and Configuration of Parallels Desktop
  2. Maria@Parallels
    Post

    SATA IO timeout on Windows 7 boot

    So, you've reclaimed the disk space (from the Parallels Desktop) and then your VM and Mac became unresponsive, right?
    Post by: Maria@Parallels, Apr 3, 2019 in forum: Windows Virtual Machine
  3. Maria@Parallels
    Post

    SATA IO timeout on Windows 7 boot

    Hi, did the issue reoccur after the normal boot?
    Post by: Maria@Parallels, Apr 3, 2019 in forum: Windows Virtual Machine
  4. Maria@Parallels
    Post

    Keyboard Shortcut for Home/End

    My bad, sorry. Did you try to add these shortcuts in VM configuration -> Option -> mouse and keyboard?
    Post by: Maria@Parallels, Apr 3, 2019 in forum: Windows Virtual Machine
  5. Maria@Parallels
    Post

    Parallels 14.1.3 crashes creating VMs under Mac OS 10.14.4

    Did you get any error message before crashing? Also could you please reproduce the issue and generate the problem report right after that and...
    Post by: Maria@Parallels, Apr 3, 2019 in forum: General Questions
  6. Maria@Parallels
    Post

    PD14 - Client Snapshot does not finish

    Do you have enough space? Or maybe getting error about free space?
    Post by: Maria@Parallels, Apr 3, 2019 in forum: General Questions
  7. Maria@Parallels
    Post

    Upgrading host from El Capitan to Mojave

    Hi, Parallels Desktop 11 isn't compatible with MacOs Mojave. Please check this article for more info. You can upgrade to the latest version of...
    Post by: Maria@Parallels, Apr 2, 2019 in forum: General Questions
  8. Maria@Parallels
    Post

    Invoice PLEASE

    Hi, I've checked the purchase orders, which are associated with your email. there are 2 orders from 2016 and 2014 years. Did you use another email...
    Post by: Maria@Parallels, Apr 2, 2019 in forum: General Questions
  9. Maria@Parallels
    Post

    Unable to use the network adapter 1

    Hi Andrew, did you reinstall Parallels tools and check the same behavior?
    Post by: Maria@Parallels, Apr 2, 2019 in forum: Installation and Configuration of Parallels Desktop
  10. Maria@Parallels
    Post

    Need to move Parallels Desktop 14 to new Mac

    I've added your key into provided account. Please check and let us know how it works.
    Post by: Maria@Parallels, Apr 2, 2019 in forum: Installation and Configuration of Parallels Desktop
  11. Maria@Parallels
    Post

    Parallels desktop 11: "You have reached the maximum number of activations available"

    Done, please check.
    Post by: Maria@Parallels, Apr 2, 2019 in forum: General Questions
  12. Maria@Parallels
    Post

    The key is already registered in another account

    Hi, you key has been registered at your account rco******@hotmail.com Please check.
    Post by: Maria@Parallels, Apr 2, 2019 in forum: General Questions
  13. Maria@Parallels
    Post

    Disable Pause in Parallels Desktop 14

    MacOS vms don't have this option. If your MacOS Vm paused without any apparent reason, please generate the problem report using this KB article...
    Post by: Maria@Parallels, Apr 1, 2019 in forum: General Questions
  14. Maria@Parallels
    Post

    Moving to a new Mac

    Hi, Parallels has a politic: 1 license for 1 Mac. However your can transfer your license to your new/upgraded Mac with these steps Let us know if...
    Post by: Maria@Parallels, Apr 1, 2019 in forum: Installation and Configuration
  15. Maria@Parallels
    Post

    Automatically paused macOS cannot be resumed

    Hi, please make a screenshot of VM configuration ->option tab -> startup and shutdown And provide us with it. Thanks in advance.
    Post by: Maria@Parallels, Apr 1, 2019 in forum: macOS Virtual Machine
  16. Maria@Parallels
    Post

    Windows black screen

    Hey, please try this KB article
    Post by: Maria@Parallels, Apr 1, 2019 in forum: Windows Virtual Machine
  17. Maria@Parallels
    Post

    Unable to Access Password Screen to Restart Macbook After Hibernation

    Hi, what about your Mac sleep mode settings? Could you please set it to never and check the issue. Also please boot your Mac into Safe Mode, and...
    Post by: Maria@Parallels, Apr 1, 2019 in forum: Windows Virtual Machine
  18. Maria@Parallels
    Post

    Print Screen Key on touch bar

    Hi, could you please describe the same behavior step-by-step. You would like to get screenshots on your Desktop after the print screen? Or maybe...
    Post by: Maria@Parallels, Apr 1, 2019 in forum: Installation and Configuration of Parallels Desktop
  19. Maria@Parallels
    Post

    Purchased permanent Parallels Desktop for Mac but it doesn't work and states need to renew

    Could you please provide me with your purchase order? I'll check it and reply you back with info about refund.
    Post by: Maria@Parallels, Apr 1, 2019 in forum: Installation and Configuration of Parallels Desktop
  20. Maria@Parallels
    Post

    Parallels 12 won't start on Sierra

    Hi @ZoltanJ1 did you try to upgrade to 10.12.5 and check the issue?
    Post by: Maria@Parallels, Apr 1, 2019 in forum: General Questions
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