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Guys, could you please generate the problem report right after the issue reproducing? Please check this KB article for more info and reply us back...
Your order has been refunded.
Hi, you can set in VM configuration -> startup option -> startup view -> and choose window mode.
Hi, prl_naptd is a process of Parallels Desktop. It provides SharedNetworking functionality. Could you please provide us with more info about:...
Hi, please try this KB article and provide us with the results.
Matt, and which version of MacOs are your using? And is everything OK with your network, can you open any website for example?
Hi, Parallels Desktop 11 is not compatible with Mojave: https://kb.parallels.com/114381 Could you please install trial 14 version and check the...
Hi, your key has been reset, please try to activate it again and check the issue.
Guys, could you please generate the problem report using this KB article? Please generate it right after the issue reproduce and reply us back...
Hi, please try this KB article https://kb.parallels.com/113972
Hi, please reply me back with your license key and email, which you would like to use. I'll send you a private message, please reply on it.
Hi, could you please provide me with your key and email which you would like to use for the key registration? I'll send you private message,...
Hi, could you please share more issue details with us?
Hi, all of your keys has been transferred to your new account. Also please check the issue with confirmation, you will receive it now. Please...
Hi, if you have issue with the coherence view mode, please try to reinstall Parallels Tools and check the issue. If you VM crash, please let us...
Hi, and are you able to provide us with the license key? If yes, please reply me back via the private message. (I'll send you a message, please...
Hi guys, thank you for your feedback. Allowing Parallels Desktop to use high number of CPU and RAM requires from our team developing and...
Hi, did you try to reinstall Parallels Tools and check the issue? Also please inform when this issue appeared? Maybe after Windows update?
Hi, you would like to remove shortcuts from Windows VM or from Mac dock? Did you get any error when your click remove/delete? Please clarify the...
Hi, as an exception, we've added 5days subscription in your Parallels account mre*****[email protected] Please check and test.
