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Hi, please try steps from this KB article and check the performance.
Hi, please try the following: > Download the OS High Sierra installation app from AppStore. Go to Parallels Desktop menu bar -> File -> New... >...
I' I've found that you're using 14.1.2. Please update to the 14.1.3. - the latest build and check the issue. (do not forget to reinstall...
Hi, please update your Parallels Desktop to the latest build 14.1.3-45485 and check the same issue. Plz, provide us with any results.
@BrianD13, could you please reinstall Parallels Tools and try the same. (You can also check this KB article for more info)
You can connect your printer to Mac and then add it to your Parallels Desktop virtual machine. Please check this KB for more info:...
Hi, could you please translate the error message from the latest screenshot? Thanks in advance?
Hi, you can try to reset your VM: https://kb.parallels.com/123094
Interesting. Could you share the same info here https://forum.parallels.com/forums/parallels-desktop-for-mac-feature-suggestions.769/ please?
Hi, did you try this https://kb.parallels.com/124151 ?
May be is it possible to make a screenshot of the message, which said that prl_naptd application was detected connecting to a known bad site?
And if you start 2nd VM in window mode, and then -> the 1st full screen vm? You mean that the second VM starts in another tab, right?
My bad. In order to continue investigation, could you please generate the problem report using this article and reply us back with report's ID....
Done, please check and provide us with any results.
Hi, yes you can install Parallels Desktop 14 and VM with other MacOS. Please check this KB article for more info about Parallels Desktop 14...
Hi, Please go to Vm configuration -> Option -> Sharing -> And change share folders for "none" and then check the issue.
Hi you meant Parallels tools right? Or you reinstalled Toolbox app?
I mean open VM config -> go to hardware tab-> Keyboard -> and then get shortcut window -> click on + and add your shortcuts.
HI, you mean use "close" button as a "minimize" button, right?
Did you performed steps above?
