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@Greg J P you've tried these step already, right?
Did you create an account as prompted by the Parallels Desktop Lite 1.4.0 application as described above?
My bad. Did you check this article for the resolution troubleshooting https://kb.parallels.com/114700
Could you please provide us with more info about the issue? Parallels Desktop Lite became a subscription. And if you used it before you're...
Then please go to Network and try to use a different configuration. For example, switch to wireless adapter and check connection.
And maybe you get some error/warning message during the app's start? Or it just crash?
Hi, please reproduce the issue and right after that generate the problem report Then please execute this command in Terminal...
Could you please update your Parallels Desktop version to the latest build 14.1.3, reinstall Parallels tools and check the issue once again.
Thanks a lot for the report Mike, I've provided Parallels Engineering team with this info. Once we get any updates we will let you know. Thank you...
Hi, did you try to go to Actions menu and choose restart/or stop option?
Hi, please check for more info https://kb.parallels.com/122705 and let us know if you have any additional questions.
Hi please try to find your spacebar shortcut it in VM configuration -> Hardware -> Mouse-> and keyboard -> Open shortcut preferences. And then try...
Hi Steve, we recommend to keep the virtual machine Shut Down during any backup process. And for more info about backup methods you can check this...
Hi Derek, please check this article for more info about Parallels Desktop VM performance https://kb.parallels.com/122705 and let us know if you...
Guys, please update to the latest build 14.1.3 and check the issue. If the issue reoccurs, please generate new report (for newest version) Thanks...
Hi @ChrissW1, you can install Parallels Desktop on your Mac, then install Windows on it (Please note: Parallels Desktop for Mac does not include...
Hi, I've sent you a private message, please reply me back with your email and key. Thanks.
Hi, please try the same with the latest Parallels Desktop update 14.1.3.
@AlbertoA2, Parallels Desktop latest update 14.1.3has been released yesterday, please update and check the issue with performance. Also you can...
Hi, did you try to click on "renew" button once this pop-up message appears? If yes, which window you get? I've found your permanent key in your...
