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thanks you for the provided information. And we also need a tech report for the issue investigation. Could you please generate it after the issue...
Also you can use this article in order to change the mouse size.
Hi, and did you try to maybe stop or reset your VM after flashig? Also if you boot your VM in safe mode, does it work?
Hi @RussellM3 , unfortunately Parallels Desktop 14 is not compatible for Mac OS 10.10 Please check this KB article for more info about compatibility.
Hi, I've sent you an additional info via private message. Please check and reply.
Hi @martin26 , we have also an option to purchase the permanent license key and then if you need -> upgrade it. Also there is a different price...
Guys, please try steps from this KB article and let us know the results.
Hi, only customers who have one of the previous versions of Parallels Desktop are eligible for the Upgrade version. If you didn't purchase and use...
Hi Thomas, and did you try Actions -> stop or boot into the safe mode?
OK, could you please also check, maybe you have you DiskDescriptor file in trash for example? Looks like that you've removed it by mistake..
Hi could you please provide us with your license key. I'll send you a PM, please reply on it.
Please generate the problem report right after the issue reoccurs and reply us back with the report ID.
Hi, and just for test, are you able to print from your Parallels Desktop vm from other apps? (Notepad for example). And could you please share the...
Hi, and does it work ok after resetting? Could you please try to reinstall Parallels Tools check the issue and then when the issue reoccurs...
Hi, We've escalated this issue to the Parallels Engineering team and they are currently working on the resolution. Once we get any updates we will...
Please check your inbox and reply.
Please provide us with the version of Parallels Desktop which you're using.
@KeithG5, Hi, do you have any back up copy of your VM?
Hey, please try this link and let us know the results.
