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  1. Dinesh@Parallels
    Post

    Windows suspended and unable to reactivate

    Hello @williams It looks like you're not eligible for the free upgrade to Parallels Desktop 12 for Mac. However, you can quit Parallels Desktop 12...
    Post by: Dinesh@Parallels, Oct 8, 2016 in forum: General Questions
  2. Dinesh@Parallels
    Post

    Can't install Parallel Tools on Win10 Bootcamp

    Hello @Les1 Please take a snapshot to be secured from all unwanted changes in the virtual machine. When solution is applied successfully, please...
    Post by: Dinesh@Parallels, Oct 8, 2016 in forum: Installation and Configuration of Parallels Desktop
  3. Dinesh@Parallels
    Post

    On macOS Sierra - Parallels Desktop 12 - error unable to load Parallels driver - error ID 352

    Hello @JeffK2 We have escalated this issue to our Engineering Team high priority, while we do not have ETA for the fix. Please stay tuned for...
    Post by: Dinesh@Parallels, Oct 8, 2016 in forum: Installation and Configuration of Parallels Desktop
  4. Dinesh@Parallels
    Post

    Upgraded to 12, get "Unable to connect to Mac '%1'" message

    Hello @phamtuanktdt , Please connect the internet to a different network and check the behaviour.
    Post by: Dinesh@Parallels, Oct 8, 2016 in forum: Installation and Configuration of Parallels Desktop
  5. Dinesh@Parallels
    Post

    Upgrades and lost virtual machines.

    Hello @Ed_Reppert , Did you try to locate the PVM file on your Mac hard drive? Did you check for .pvm file on the cloud stoarge?
    Post by: Dinesh@Parallels, Oct 8, 2016 in forum: Installation and Configuration of Parallels Desktop
  6. Dinesh@Parallels
    Post

    PD12 Messes Up Multiple Monitors

    Hello @KevinW7 , We have escalated this issue to our Engineering Team with high priority, while we do not have ETA for the fix.
    Post by: Dinesh@Parallels, Oct 8, 2016 in forum: Windows Virtual Machine
  7. Dinesh@Parallels
    Post

    Enter Coherence greyed out

    Glad to hear that, @JamesM6
    Post by: Dinesh@Parallels, Oct 8, 2016 in forum: Windows Virtual Machine
  8. Dinesh@Parallels
    Post

    Activation code is not working

    Hello @MelanieT Did you purchase the full license or upgrade license for Parallels Desktop? Do you get any error message while activating?
    Post by: Dinesh@Parallels, Oct 8, 2016 in forum: Installation and Configuration of Parallels Desktop
  9. Dinesh@Parallels
    Post

    Issues accessing Win10 via Parallels 12

    Hello @LeeG2, It looks like there is no operating system installed on your virtual machine. If there is an operating system, the PVM file size...
    Post by: Dinesh@Parallels, Oct 8, 2016 in forum: Installation and Configuration of Parallels Desktop
  10. Dinesh@Parallels
    Post

    Enter Coherence greyed out

    Hello @JamesM6 Did you try this solution?
    Post by: Dinesh@Parallels, Oct 8, 2016 in forum: Windows Virtual Machine
  11. Dinesh@Parallels
    Post

    Installing PDM v9 from DMG File Fails

    Hello @MarkP10 @GustavoW1 Parallels Desktop 9 for Mac is not compatible with Mac OS Sierra. Please purchase Parallels Desktop 12 for Mac, which...
    Post by: Dinesh@Parallels, Oct 8, 2016 in forum: Installation and Configuration of Parallels Desktop
  12. Dinesh@Parallels
    Post

    Enter Coherence greyed out

    Hello JamesM6, Please reinstall Parallels Tools and check how it goes!
    Post by: Dinesh@Parallels, Oct 6, 2016 in forum: Windows Virtual Machine
  13. Dinesh@Parallels
    Post

    Activation key when going from a trial to a one-time purchase of Desktop 12

    Please check your private message and reply us!
    Post by: Dinesh@Parallels, Oct 6, 2016 in forum: General Questions
  14. Dinesh@Parallels
    Post

    Can I use 2 separate drives to hold different VMs from one instance of Parallels (v12)

    Hello @TomM7 Please move the windows 8 PVM file to to your internal SSD under documens/Parallels folder and double click on the PVM file to start...
    Post by: Dinesh@Parallels, Oct 6, 2016 in forum: Installation and Configuration of Parallels Desktop
  15. Dinesh@Parallels
    Post

    Installing PDM v9 from DMG File Fails

    Hello @MarkP10 Please let us know your Mac OS version. Please use this link to download Parallels Desktop 9 and check if it works!
    Post by: Dinesh@Parallels, Oct 6, 2016 in forum: Installation and Configuration of Parallels Desktop
  16. Dinesh@Parallels
    Post

    Copy Paste from Windows to Mac

    Hello @TomT2 Please reinstall Paralllels Tools and check how it works!
    Post by: Dinesh@Parallels, Oct 6, 2016 in forum: Installation and Configuration of Parallels Desktop
  17. Dinesh@Parallels
    Post

    Problem with Permanent key

    Hello AngelD1, Please check KB to get Parallels Desktop support. Let us know the issue in detail, we can assist you here!
    Post by: Dinesh@Parallels, Oct 6, 2016 in forum: Installation and Configuration of Parallels Desktop
  18. Dinesh@Parallels
    Post

    windows could not complete

    Hello @francoisv Please stop the installation process and create a new virtual machine. Uncheck "express installation" while creating the virtual...
    Post by: Dinesh@Parallels, Oct 6, 2016 in forum: Installation and Configuration of Parallels Desktop
  19. Dinesh@Parallels
    Post

    can not install parallels

    Hello @LuizA1 Did you purchase the academic version of Windows 10? The license which you've have purchased is for single language or...
    Post by: Dinesh@Parallels, Oct 6, 2016 in forum: Installation and Configuration of Parallels Desktop
  20. Dinesh@Parallels
    Post

    Parallels desktop asking for old licence but not accepting it

    Hello @DavidW17 Are you trying to enter Parallels Desktop 9 key to activate Parallels Desktop pro edition? If that's not the case, let us know...
    Post by: Dinesh@Parallels, Oct 6, 2016 in forum: Installation and Configuration of Parallels Desktop
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