Unable to Stop VM, Error Message on VM Startup

Discussion in 'Windows Virtual Machine' started by ajblake05, Jan 21, 2008.

  1. ajblake05

    ajblake05 Bit poster

    Messages:
    5
    Hi all,

    Since upgrading to leopard a couple of weeks ago I have been unable to stop my virtual machine. Windows will shut down normally but the VM won't stop but will remain in a suspended state. Upon starting the VM I will get the following error message:

    "Error occurred while resuming virtual machine
    Reason: Internal Error
    Virtual machine's internal state can not be correctly restored and will be reset."

    This error does not display when I restart windows, it is only when I shut down windows. My VM seems to retain all of its functionality but the error message is a tad annoying.

    I am running Parallels 3.0 build 5582 with Mac OS 10.5.1.

    Any suggestions?

    Thanks

    Adam Blake
     
  2. ajblake05

    ajblake05 Bit poster

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    5
    One last thing. I'm running Windows XP service pack 2 as the virtual machine.
     
  3. jackybe67

    jackybe67 Pro

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  4. ajblake05

    ajblake05 Bit poster

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    So I should uninstall parallels completely before upgrading to the new build?
     
  5. jackybe67

    jackybe67 Pro

    Messages:
    467
    Yes, there is an uninstaller in the .dmg file.

    It is just the software, your vm will not be affected.
     
  6. ajblake05

    ajblake05 Bit poster

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    5
    I tried the clean intall of build 5584 but the error messge persists. Any other suggestions?

    Thanks,

    Adam
     

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